• Automotive Call Center Service Rep - Part…

    Hoselton (East Rochester, NY)
    …give exceptional customer service over the phone to join our **Service Call Center Team Part Time!** **Part-Time Schedule:** Monday - Friday 1:00 PM - 6:00 ... Follow up with customers using outbound phone scripts and customer contact lists + Outbound calls include...a great opportunity to work in a SMALL call center as part of a team environment.… more
    Hoselton (07/30/25)
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  • Senior Delivery Consultant - Connect and Lex,…

    Amazon (New York, NY)
    …related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of...center developer working with leading contact center technology platforms and applications, such as Amazon Connect,… more
    Amazon (05/14/25)
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  • Medical Office Manager for Perrella Wellness…

    Hartwick College (Oneonta, NY)
    …bill payment by insurance. + Reception and answering of phones (primary phone contact number for Perrella Health Center and Perrella Counseling Center ... 30, 2025 Title: Medical Office Manager for Perrella Wellness Center & Counseling Services Description: Under the supervision of...setting. The Office Manager is the first point of contact for students, faculty, or staff that come to… more
    Hartwick College (07/03/25)
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  • Financial Center Manager

    Berkshire Bank (Albany, NY)
    …Educates and trains staff, maintains awareness of Federal/state banking regulations. Ensures team executes Financial Center Consistency standards and provides an ... and promote products/services. Provides leadership and coaching to all team members in order to achieve quarterly branch goals...+ + Financial Center Efficiency + Financial Center Audit Results + Customer Experience Rating… more
    Berkshire Bank (07/03/25)
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  • Bilingual Call Center Representative

    Planned Parenthood of Central and Western NY (Rochester, NY)
    …The Bilingual Call Center Representative serves as the first point of contact to our organization and should exemplify our service standards to provide care to ... team members (RN's) in support of the Call Center . + Directs or transfers calls regarding insurance verification,...contact in a healthcare setting preferred; experience in customer service desirable. Knowledge, Skills, & Abilities + Must… more
    Planned Parenthood of Central and Western NY (05/23/25)
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  • Access Center Lead Agent - FPA Access…

    Mount Sinai Health System (New York, NY)
    …other communications channels by providing superior customer service. The FPA Access Center which is centralized contact /call center for the Mount Sinai ... **Job Description** In the Access Center Lead Agent role within the FPA Access...desk and office activity, or functions as point of contact in the Supervisor's absence. **Qualifications** + High School… more
    Mount Sinai Health System (07/27/25)
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  • Global Security Operations Center (GSOC)…

    Allied Universal (New York, NY)
    …in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers ... and more. **Allied Universal is hiring Global Security Operations Center Supervisors to oversee a Corporate Building located in...$30 - $31 / hour + Must exhibit great customer service skills, will be interacting with the general… more
    Allied Universal (07/31/25)
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  • Call Center Trainer

    Amalgamated Bank (New York, NY)
    …+ Research and source relevant training modules that would benefit the Contact Center 's development and performance. Knowledge, Skills and Experience Required: ... Assurance Analyst, you should have excellent knowledge of Call Center procedures and expertise in the customer ...to, and daily in-person attendance is required for, the contact center , branch service roles, and general… more
    Amalgamated Bank (07/04/25)
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  • Supervisor, Comm Center - Guthrie Pulse…

    Guthrie (Big Flats, NY)
    …a. Maintains collaborative relationships with all members of the health care team to maximize transfer efficiency, care, and patient outcomes. b. Identifies, ... implement new procedures within the department. 3. Serves as the referral center for incoming and outgoing patients. a. Coordinates communication between referring… more
    Guthrie (06/25/25)
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  • Service Center Analyst III

    Rochester Institute of Technology (Rochester, NY)
    …:** 116H **Required Qualifications:** + 5 to 7 years' experience in a direct customer support role in a call center or high volume office environment ... operational inquiries, requests and issues in a professional and timely manner. The Service Center Analyst will: + Provide customer support for the RIT community… more
    Rochester Institute of Technology (08/01/25)
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