- Intermountain Health (Albany, NY)
- …Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience. **Work Availability Expectations (PRN Role)** **Shifts are ... standards. + Performs other duties as assigned. **Skills** + Customer Service Etiquette + Basic Medical Insurance Knowledge +...nature of our patient care operations, we require PRN team members to be fully available during their scheduled… more
- Cognizant (Albany, NY)
- …the technical planning and implementation of Amazon Connect Global Resiliency (ACGR) for enterprise contact center solutions. You will be a valued member of the ... cloud transformation team and work collaboratively with business stakeholders, cross-functional teams,...the technical planning and implementation of Amazon Connect for customer cloud transformations. . - Develop and maintain technical… more
- CVS Health (Albany, NY)
- …Planning. You will serve as the subject matter expert and key point of contact for all users. Responsibilities include but not limited to P&L planning support, ... features and technical work to maximize value delivery, balancing customer impact, technical feasibility, and business priorities. + Identifying innovative… more
- Acosta Group (New York, NY)
- …aspects of products. + Listen, acknowledge, and provide product solutions attributed to customer personal needs. + Be an expert in payment solutions and product ... or skill that helps consumers experience the The brands center of excellence + Guide consumers of varying experience...multiple consumers and tasks while maintaining composure and courteous customer service + Assist (but don't push) consumers to… more
- Independent Health (Buffalo, NY)
- …diploma or GED required. + One (1) year of experience working in a customer service-related position or call center . + Effective oral and written communication ... delivery set up. + Maintaining a high level of customer service to patients and appropriate follow ups if...process orders from web portal) + Work as a team member within the patient services department and all… more
- MTA (Staten Island, NY)
- …and/or construction project planning activities in addition to daily Rail Control Center (RCC) activities, including managing the safe monitoring of trains, and ... operational incidents. + Additionally, monitoring the collection of fares and customer service, and maintaining cleanliness and professional appearance of station… more
- Amalgamated Bank (New York, NY)
- …work model does not apply to, and daily in-person attendance is required for, the contact center , branch service roles, and general services where the work to be ... ensure compliance to standard operating policies, procedures and guidelines. By joining our team , you'll be joining a Bank that believes that maintaining a diverse… more
- RVO Health (New York, NY)
- …You'll Do** + Own the strategy and execution of personalized, multi-step customer journeys that drive user engagement and retention. + Partner cross-functionally ... is preferred but not required. + Experience working with Product and Data Science team is preferred but not required. + Passion for customer experience,… more
- Carrier (NY)
- …we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit ... + **Stakeholder Communication:** Act as a key point of contact between the business enablement team and...point of contact between the business enablement team and other departments. Facilitate effective communication and collaboration… more
- Capital One (New York, NY)
- …and services we build. ** Team Description:** The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital ... industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent… more