- R1 RCM (Johnstown, PA)
- **Location: LifePoint Conemaugh Memorial Medical Center ** **Shift: 2nd shift team lead. Mon-Fri 3pm-11pm. Rotating weekend schedule. Open availability required ... analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative - Team Lead** ,...complete any part of the job application process, please contact us at ### for assistance. CA PRIVACY NOTICE:… more
- ManpowerGroup (Pittsburgh, PA)
- …Lead and manage multiple concurrent Cisco Unified Communications (UC) and Contact Center migration projects for the Customer . + Ensure the smooth transition ... Our client is seeking a Customer Project Manager to join their team...department supporting the implementation of Cisco Unified Communications and Contact Center solutions. The ideal candidate will… more
- UGI Corporation (Frazer, PA)
- …customer inquiries, order processing, modifications to account information, and handling of customer complaints in a contact center environment. This role ... under pressure and works collaboratively with customers and internal team members to address and serve the customer...two years customer service experience; in a contact center preferred. + Demonstrated understanding of… more
- UPMC (Pittsburgh, PA)
- **Purpose:** Under direct supervision, provide personal customer service to all UPMC Presbyterian Shadyside patrons in a manner consistent with the hospital's policy ... + Identify a problem and resolve it promptly or contact the appropriate resource. + Respond to the needs...or not to assist them. + Work as a team leader in resolving any problems that would conflict… more
- TEKsystems (Pittsburgh, PA)
- … team meetings and training * Perform other duties as assigned Skills Customer service, Call center , Customer support, data entry, benefits verification, ... to provide the highest level of service on each contact . You will spend your day on the phone,...Microsoft office, customer service call center , pension, inbound call, outbound calls Top Skills… more
- General Motors (Harrisburg, PA)
- …advocate for the customer bridging communications between the Customer Assistance Center , the dealership and our field team . This is a high-profile role ... may be eligible for relocation benefits._ **The Role** The Customer Experience Team within Customer ... customer experience. + Take full ownership of customer issues, managing each case from initial contact… more
- Pfizer (Collegeville, PA)
- **ROLE SUMMARY** As the initial point of contact , the Customer Service Representative serves as the face of Pfizer to our vaccine and hemophilia customers, ... and inquiries by serving as the initial point of contact for customer telephone calls, consistent with...calls at a rate consistent with metrics set by customer service management team + Support the… more
- PNC (PA)
- …Serves as a coach or mentor and may serve as a trainer to the customer service team . + Documents customer interactions and completes service requests ... to contribute to the company's success. As a Licensed Customer Service Representative Specialist within PNC Investments you will...the Internal Services Group (ISG) within the PNC Investment Center . ISG is a multi-functioning support center … more
- Merck (West Point, PA)
- …employee service interactions in our National Service Center , Field Service Center , Promotional Contact Center and Switchboard. These interactions occur ... **Job Requirements** The Customer Service Management (CSM) team has...processes, and operating procedures to ensure effective and efficient contact center operations and consistent delivery of… more
- AmeriHealth Caritas (Philadelphia, PA)
- …as a result of contractual business requirements. + Routinely meet or exceed contact center key performance indicators. + Perform other duties as assigned. ... polite. + Strive to resolve an inquiry on first contact while ensuring that the inquiry has been addressed...School diploma or GED required. + 1 year prior customer service experience required. + Call center … more