- Guardian Life (Bethlehem, PA)
- …have + Bachelor's Degree in business preferred. + 3-5 years of insurance, contact center , and progressive leadership / management of people experience preferred. ... The role of an Enterprise Customer Care Team Leader is to...+ Proactively analyze root-cause issues that generate inconsistencies in practices/processes/ contact care drive increase costs, generate re-work, or adversely… more
- Fresenius Medical Center (Wyomissing, PA)
- **PURPOSE AND SCOPE:** Functions as part of the hemodialysis health care team as a Registered Nurse Applicant, under the direction or supervision of a Staff ... procedures, and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement… more
- Fresenius Medical Center (Enola, PA)
- **PURPOSE AND SCOPE:** Functions as part of the dialysis health care team in providing safe and effective home dialysis therapy and training for patients under the ... the HT RN, direct and non-direct patient care staff, providers, and other team members. + Obtains treatment records from patients and/or systems, reviews for… more
- Newport Meadows Nursing and Rehabilitation Center (Christiana, PA)
- …to work overtime! + Your chance to work with a supportive and knowledgeable team Applicants please contact Jon Cicone at ###@newportmeadowsHC.com or call: ### We ... care and short term stay + We provide exemplary customer service and top-quality care to its residents +...care to its residents + We are committed to team -oriented outcomes and quality care + We value our… more
- Sharecare (Harrisburg, PA)
- …best practices and standards to ensure that ongoing support is provided to contact center staff + Track and monitor daily team workloads to ensure client and ... requirements impacting customer support function **Qualifications:** + 3+ years of contact center supervision or management + Bachelor's degree preferred +… more
- Robert Half Office Team (Pittsburgh, PA)
- Description We are currently searching for a Contact Center Representative for our clients' Contact Center . This will be a fully onsite role based in ... volume of inbound and or outbound calls. Identify our customer 's needs, provide product/service information, and to resolve any...candidate understands and strives to meet or exceed the Contact Center 's Key Performance Metrics on a… more
- Evolent (Harrisburg, PA)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make a meaningful impact ... sense of job satisfaction through problem-solving and positive interactions. Our team values collaboration, continuous learning, and a customer -centric approach,… more
- Verint Systems, Inc. (Harrisburg, PA)
- …CRM and/or ERP solutions + Enterprise application professional services experience + Contact center operations experience + Project management experience / PMP ... At Verint, we believe customer engagement is the core of every global...to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all… more
- Pfizer (Collegeville, PA)
- **ROLE SUMMARY** As the initial point of contact , the Customer Service Representative serves as the face of Pfizer to our vaccine and hemophilia customers, ... and inquiries by serving as the initial point of contact for customer telephone calls, consistent with...calls at a rate consistent with metrics set by customer service management team + Support the… more
- Anywhere Real Estate (Philadelphia, PA)
- …provider of residential real estate services in the United States. Through Anywhere Inc. Customer Contact Center & Engagement, we deliver high quality leads ... for nine straight years. We are seeking qualified candidates for our ** Customer Experience Concierge** role, a customer service position providing guidance… more
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