- CoStar Realty Information, Inc. (Richmond, VA)
- …are currently in search of an energetic, highly motivated individual to join our growing Finance Customer Contact Center team . If you thrive in a ... Finance Customer Contact Center Specialist...experience with every interaction. The Finance Customer Contact Specialist will work collaboratively in a team… more
- Kyndryl (Richmond, VA)
- … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Zoom (Richmond, VA)
- What you can expect Zoom is looking to grow its global Contact Center Solution Engineering team . Do you have a passion for working with customers? Do you ... have you join us here at Zoom! About the Team The Contact Center Solutions...technologies. Responsibilities + Designing and implementing contact center solutions to meet business requirements and customer… more
- University of Virginia (Charlottesville, VA)
- Thank you for considering a customer service Contact Center ...in everything we do for our patients. As a Contact Center team member at ... a team dedicated to providing compassionate care. Contact Center team members are...High School Graduate or Equivalent Experience: 1 year of customer service or call center preferred Licensure:… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... the products and processes with customers + Appropriately escalate customer dissatisfaction with managerial team + Ensure...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Ability to multi-task, stay focused, and self-manage + Strong team orientation and customer focus + The...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Canon USA & Affiliates (Chesapeake, VA)
- …PM EST (occasional Saturdays) Canon ITS is seeking a dynamic and motivated Contact Center Supervisor to lead a team within our Sales Support Group. The ideal ... team leader with a passion for delivering exceptional customer service. You'll provide daily guidance, performance coaching, and...2-5 years of recent supervisory experience, preferably in a contact center environment - 1-2 years of… more
- General Dynamics Information Technology (Fairfax, VA)
- …and verify information + Manage a high volume of calls in an inbound contact center environment supporting individuals, families, and businesses that have been ... **Public Trust/Other Required:** Other **Job Family:** SCA **Skills:** Call Center , Customer Service,Data Entry **Experience:** 0 + years...families during times of crisis on our National Assistance Center . Join our team to make an… more
- Amazon (Herndon, VA)
- …The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their ... to our product teams, strengthening the product roadmap. Our team is at its best when a customer...years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications… more
- University of Virginia (Charlottesville, VA)
- …EHR to locate appropriate information * Simple scheduling * Adheres to the service line Contact Center metric standards Team Members are expected to follow ... aspects of their visit. This role fully supports the Contact Center during the entire shift. *...Center or in Clinic setting. Depending on the team member assignment, all or some of the following… more