- CoStar Realty Information, Inc. (Richmond, VA)
- …are currently in search of an energetic, highly motivated individual to join our growing Finance Customer Contact Center team . If you thrive in a ... Finance Customer Contact Center Specialist...experience with every interaction. The Finance Customer Contact Specialist will work collaboratively in a team… more
- Kyndryl (Richmond, VA)
- … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Deloitte (Mclean, VA)
- Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, ... transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer...wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager… more
- University of Virginia (Charlottesville, VA)
- Thank you for considering a customer service Contact Center ...in everything we do for our patients. As a Contact Center team member at ... a team dedicated to providing compassionate care. Contact Center team members are...High School Graduate or Equivalent Experience: 1 year of customer service or call center preferred Licensure:… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... the products and processes with customers + Appropriately escalate customer dissatisfaction with managerial team + Ensure...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Ability to multi-task, stay focused, and self-manage + Strong team orientation and customer focus + The...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Humana (Richmond, VA)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- University of Virginia (Charlottesville, VA)
- …EHR to locate appropriate information * Simple scheduling * Adheres to the service line Contact Center metric standards Team Members are expected to follow ... aspects of their visit. This role fully supports the Contact Center during the entire shift. *...Center or in Clinic setting. Depending on the team member assignment, all or some of the following… more
- General Dynamics Information Technology (Fairfax, VA)
- …and verify information + Manage a high volume of calls in an inbound contact center environment supporting individuals, families, and businesses that have been ... **Public Trust/Other Required:** Other **Job Family:** SCA **Skills:** Call Center , Customer Service,Data Entry **Experience:** 0 + years...families during times of crisis on our National Assistance Center . Join our team to make an… more
- Pearl Interactive Network (Richmond, VA)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... is valued and your growth is supported? We're seeking contact center agents who love helping others,... agents who love helping others, thrive in a team , and want more than just another job. Be… more