- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... focused, and self-manage utilizing multiple tools to address the customer 's questions + Strong team orientation and...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- UGI Corporation (Fredericksburg, VA)
- …customer inquiries, order processing, modifications to account information, and handling of customer complaints in a contact center environment. This role ... under pressure and works collaboratively with customers and internal team members to address and serve the customer...two years customer service experience; in a contact center preferred. + Demonstrated understanding of… more
- Zoom (Richmond, VA)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... Customer Marketing Specialist to join our Integrated Marketing team to drive product adoption, feature engagement, and reducing...success. About the Team The global campaigns team sits at the center of global… more
- ICF (Reston, VA)
- …Grants Management** ICF is seeking a ** CUSTOMER SERVICE ANALYST** to support the Customer Service Center (CSC) in the Office of the Chief Financial Officer ... (OCFO) within the Office of Justice Programs (OJP). The Customer Service Center (CSC) provides financial and...technical issues, and ensure compliance with regulations. The CSC team tracks inquiries and trends to improve service delivery… more
- Amazon (Arlington, VA)
- …responsibilities * Own customer storytelling for the AWS Generative AI Innovation Center , a group of scientists and strategists with deep AI expertise that guide ... AI lifecycle from ideation to enterprise-wide adoption. * Develop bar raising AI customer stories that showcase how AWS customers are delivering value on AWS and… more
- Walgreens (Aldie, VA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... customer experience, including interpersonal habits (eg, greeting, eye contact , courtesy, etc.) and Walgreens service traits (eg, offering help proactively,… more
- Conduent (VA)
- …service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at **$14/hr** , and a ... company and client programs, policies, and technology. + Support team operations during peak times or absences to help...Diploma or equivalent. + Must have 6 months of Customer Service, Call Center or Dispatch experience.… more
- Performance Food Group (Glen Allen, VA)
- …. **Required Qualifications:** High School Diploma/GED or Equivalent 6 - 12 months customer service, call center and / or related area. **Division:** Performance ... accurately and in a timely manner. Functions as a team member within the department and organization, as required,...School Diploma/GED or Equivalent Experience 1 - 2 years customer service, call center and / or… more
- Cognizant (Richmond, VA)
- …variety of industries. The ** Customer Service Representative** contributes to Cognizant's Contact Center for Foodservice success by providing support to the ... Selling Team , field partners, and Direct Customers. This person will...Bilingual in Spanish/English + At least 2 years of Customer Service experience + Previous call center … more
- Merck (Richmond, VA)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's ... business model. He/she is responsible for working with the Customer Team to understand and identify ...to seek and provide additional information. + Within select customer accounts, acts as primary point of contact… more