- Sharecare (Richmond, VA)
- …best practices and standards to ensure that ongoing support is provided to contact center staff + Track and monitor daily team workloads to ensure client and ... requirements impacting customer support function **Qualifications:** + 3+ years of contact center supervision or management + Bachelor's degree preferred +… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... service oriented (empathetic, responsive, patient, and conscientious) + Strong team orientation and customer focus with a...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... focused, and self-manage utilizing multiple tools to address the customer 's questions + Strong team orientation and...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …Job Number: 250001DC Job Title: Customer Service Representative (Uniform/E-Commerce) Department: Customer Contact Center (Virginia Beach) Reports To: ... Customer Contact Center Supervisors Job Summary: Responsible for providing knowledgeable, courteous,...24/7 environment, including evenings, weekends, holidays, and overtime. Supports team efforts and contributes to a positive team… more
- Verint Systems, Inc. (Richmond, VA)
- …CRM and/or ERP solutions + Enterprise application professional services experience + Contact center operations experience + Project management experience / PMP ... At Verint, we believe customer engagement is the core of every global...to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all… more
- Transdev (Lorton, VA)
- Customer Service Manager - Huntington Transdev in Lorton, VAis hiring a Customer Service Manager.The Customer Service Manager assists passengers with ... not limited to, directions, information and mobility devices. We are seeking customer service-oriented professionals who are dedicated to safety and the customer… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …other related duties as assigned Qualifications: GENERAL EXPERIENCE 1 year responsible experience in customer contact center or work of any kind in which ... unexpected demands. Works as part of a highly motivated customer service team welcoming feedback while contributing...EXPERIENCE 1 year progressively responsible experience in retail call center or other related sales performing the kind of… more
- Southern Company (Virginia Beach, VA)
- …the customer with one call resolution within multi-jurisdictional and multi-functional customer contact teams in support of Southern Company Gas regulated ... **Representative II, Customer Service** **Job Summary** The purpose of this...+ Accountable for all metrics that attribute to overall team goals including service level, self-service transaction growth and… more
- Walgreens (Aldie, VA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... customer experience, including interpersonal habits (eg, greeting, eye contact , courtesy, etc.) and Walgreens service traits (eg, offering help proactively,… more
- Conduent (VA)
- …service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at **$14/hr** , and a ... company and client programs, policies, and technology. + Support team operations during peak times or absences to help...Diploma or equivalent. + Must have 6 months of Customer Service, Call Center or Dispatch experience.… more