- Bank of America (Richmond, VA)
- …to lead the programs. We are looking for someone who can lead the Contact Center and Interactive Voice Response Authentication Strategy and drive the ... right analytic leader to help drive that transformation! Our team (Fraud Strategic Enablement) is tasked with driving the...Risk & Compliance in the development of IVR & Contact Center authentication strategy and roadmap. +… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... + 3-4 years of experience working as a call center trainer or team leader. + Proven...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... dynamic and driven Bilingual Spanish Recruiter to join our team and support high-volume recruitment across diverse roles. The...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... team members and departments to ensure a cohesive customer service and policy management approach. + Participate in...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Amazon (Manassas, VA)
- …Services (AWS) is looking for a motivated, goal-driven individual to join our Data Center Engineering Operations Team ! The Data Center Engineering Operations ... within its owned and operated data centers. All data center equipment supporting customer services must maintain...the facilities. A day in the life The Data Center Engineering Operations Team is a group… more
- Amazon (Arlington, VA)
- …leader in the water industry? Amazon is seeking a self-starter to join the AWS Water team in pioneering the future for data center water supply in how AWS ... looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts,… more
- Verint Systems, Inc. (Richmond, VA)
- …is positioned in the customer accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT and ... At Verint, we believe customer engagement is the core of every global...Data Science. + 10+ years of in-depth experience with contact center operations - either in a… more
- H&R Block (Fairfax, VA)
- …you'll build client relationships that will grow stronger every year. Joining us as a Team Leader, you'll provide leadership to a customer -centric team of ... as a Tax Professional What you'll bring to the team + Partner with District General Manager to create...tax office associate positions + Serve as point of contact for onsite escalated client service concerns + Ensure… more
- Amazon (Arlington, VA)
- …partners and customers achieve their full potential? Do you have the business savvy, Contact Center background, and sales skills necessary to help position AWS ... how to integrate new AWS solutions into partner and customer architectures. About the team The I&S... is made up of deep CX and Enterprise Contact Center domain experts who work directly… more
- DoorDash (Norfolk, VA)
- About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. Customers ... and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store,...variety of duties + You have experience within retail, customer service, food and beverage, administrative, healthcare or similar… more