- Amazon (Arlington, VA)
- …believe that Every Day is still Day One! We're working to be the most customer -centric company on earth. To get there, we need talented, bright and driven people. ... Control Systems Engineers to accomplish goals and objectives of North America Customer Fulfillment teams. - Work closely with various teams including Fulfillment … more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... This is a unique opportunity to lead a dynamic team and make a significant impact in an exciting...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Amazon (Herndon, VA)
- Description The Data Center Field Engineering Team is the engineering owner for the lifecycle of AWS data centers. This includes supporting new ... to meet ever-evolving customer needs as we continue expanding our data center fleet to hyper-scale. As an ideal candidate you: * Possess Strong Engineering… more
- Sharecare (Richmond, VA)
- …agents, ensuring consistent performance and professional growth. + Act as the main point of contact for the call center team , addressing their needs and ... our employees. The Employee Experience Lead will manage a team of call center agents, handle high-level...managing call center operations or a similar customer service/support environment. + Strong leadership and team… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... seeking a results-driven Performance Manager to join our dynamic team . In this strategic role, you will be instrumental...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- ChenMed (Hampton, VA)
- …human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients ... be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Amazon (Arlington, VA)
- …businesses. The ideal candidate has enterprise sales experience in related areas (ie customer experience management, contact center ), is a self-starter, and ... the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space....stakeholders. This offering was built in direct response to customer feedback and seeks to address daily pain points… more
- Koniag Government Services (Alexandria, VA)
- …Office (USPTO) to become part of the Inventors Assistance Center (IAC) team . These Specialists answer customer inquiries and provide patent assistance and ... following completion of IAC training. **Summary:** Specialists provide telephonic contact center support to the general public...one-stop service to callers that maintains a minimum 84% customer satisfaction rating for team performance +… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... in service and provides that data to the training team to enhance current training. + Documents customer...Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4… more