- NBT Bank (Norwich, NY)
- …inquiries. Provide customer with account, product or service information. Source data across multiple banking systems in order to research and resolve ... Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers information regarding their deposit and loan… more
- MetLife (New York, NY)
- …for Brokers and provides key support functions across our different Regional Market customer segments, as well as support our sales partners with internal and ... the acquisition of new business and in maintaining existing customer relationships. Key Responsibilities * Directly aligned to assigned...all levels of the organization * Ability to analyze data to influence and execute on renewal decisions *… more
- Ryder System (Binghamton, NY)
- …to gain insights into the business, processes and strategies to align with customer retention, all facets of operational excellence and metrics. This position will ... successful and stable company. **Essential Functions** + Responsible for the customer relationship activities by providing quality customer interface, proactive… more
- The Cigna Group (Albany, NY)
- **Execution** + Support the execution of a key discipline within the Customer Event Operations organization, focusing on customer -facing events across all ... and support in achieving functional goals + Assist the end-to-end coordination of customer events in respective markets as a priority, including, but not limited to,… more
- Citizens (Great Neck, NY)
- …At Citizens, we're focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting ... relationships, we drive customer loyalty while advancing our strategic goals to acquire,...visit https://jobs.citizensbank.com/benefits. Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you… more
- TD Bank (New York, NY)
- …risk management practices. The Financial Crimes Risk Management (FCRM) Know Your Customer (KYC) Program Team is responsible for the establishment and ongoing ... reasonably 'know its customers' and evaluate the risks associated with a customer relationship throughout the customer lifecycle. The primary responsibility of… more
- Justworks (New York, NY)
- …enabling them to focus on running their business. We solve HR issues. We're data -driven and never stop iterating. If you'd like to work in a supportive, ... you'll fit right in. Who You Are You are deeply customer -obsessed-placing the customer experience at the center of everything you do-while embracing automation… more
- Cisco (NY)
- …Observability use-cases and solutions. The Solutions Engineers (SEs) are Splunk's customer -facing technical account leader. Their purpose is to partner with ... teams to ensure long-term success and growth within Splunk's customer base. SEs are responsible for the breadth of...+ Excellent presentation skills and an expert in using data to articulate a story or issue in a… more
- PNC (New York, NY)
- …based in New York City, New York. **Job Description** + Manages the customer experience by identifying opportunities to improve a customer 's financial wellbeing ... create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies… more
- Amazon (New York, NY)
- …contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years ... the tools Amazon uses to provide its award winning customer service at massive scale and launching it as...involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more. This team is a great fit… more