- Wolters Kluwer (White Plains, NY)
- …+ Analytical Skills: Basic analytical skills to track and interpret customer data . + Technical-Technical Proficiency: Stronger understanding of ... with customer renewals and upselling opportunities. + Monitor and analyze customer performance and engagement data . + Provide intermediate-level training and… more
- GCG (Albany, NY)
- …get up to 75% during certain parts of the year, dependent heavily on volume of customer facing activity.** **Why Join GCG Data Center Solutions?** + Join GCG at ... units to co-develop account strategies that expand our footprint across customer organizations with data center exposure + Act as a strategic connector across… more
- Meta (New York, NY)
- …a pivotal role in driving customer satisfaction and loyalty by analyzing customer support surveys and operational data to identify areas for improvement, ... Identify trends, opportunities, and pain points across Reality Lab's customer support channels using various systems and data... customer support channels using various systems and data sources ( customer support operational data… more
- Amazon (New York, NY)
- …to build and scale innovative advertising technology solutions. Working with customer data platforms, systems integrators, agency holding companies, independent ... As a Principal Partner Solutions Architect in the Amazon Ads Global Customer Development organization, you will be responsible for designing and delivering complex… more
- Wolters Kluwer (Albany, NY)
- …and upselling initiatives. + Provide deep strategic insights and analyses from comprehensive customer data . + Design and lead top-tier training programs for ... **About the Role:** As a Customer Success Lead, you will be recognized as...and administrative processes, handling the most complex and high-impact customer tasks within the organization. You will serve as… more
- Amazon (New York, NY)
- …blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to ... enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products. * Aggregate themes… more
- American Express (New York, NY)
- …team with USCS is a key function that informs and drives product strategy and customer experience through data driven insights. We are currently hiring for a ... record of driving innovation and business metrics with a customer -first mindset. + Ability to understand data ,...a customer -first mindset. + Ability to understand data , synthesize into real world meaning, break down business… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …databases and applications to improve system efficiency, database performance, and customer service. Perform data validation, cleansing, and import activities. ... use and also for the University's endowment. The Assistant Director, Data Management and Strategy will provide analytical, operational, and technical support… more
- Amazon (New York, NY)
- …- Drive strategic product communications, owns customer engagement and identify customer requirements by considering data , customer feedback, and user ... online and offline use cases, cross-domain and historical time-series data . Your will set the strategy for your service...the long-term product strategy and vision to meet emerging customer needs, and the feature design and technical approach… more
- American Express (New York, NY)
- … Data Science to develop predictive modeling for businesses, incorporating customer behaviors and data granularity. Use machine learning techniques to ... application of advanced predictive analytics using large volumes of customer and merchant data ; database queries, including Hive, SQL, and Teradata; and AWS,… more