- TEKsystems (Plattsburgh, NY)
- …Top Skills Details customer service Additional Skills & Qualifications Computer skills Customer Service Data Entry Experience Level Entry Level Job Type & ... line information and other information as necessary based on customer call needs * Process orders, route calls to...route calls to appropriate resource, and follow up on customer calls where necessary * Review all required documentation… more
- PSEG Long Island (Melville, NY)
- …reporting for projects. Produce and distribute standardized and ad hoc reports. Analyze customer and program data to ensure projects are achieving optimal ... insights and escalate anomalies to program management staff. Analyze customer billing and behavior data as it...management staff. Analyze customer billing and behavior data as it becomes available internally and from vendors.… more
- American Packaging (Rochester, NY)
- …Voice of the Customer into actionable opportunities and driving customer satisfaction through data -driven analysis for prioritization of corrective measures ... Quality Engineer: Customer - Systems - Validation Rochester, NY (http://maps.google.com/maps?q=Engineered,+Laminations+and+Co+Rochester+NY+USA+14613) Description At… more
- Google (New York, NY)
- Data Transformation Lead, Large Customer Sales, Landmark _corporate_fare_ Google _place_ New York, NY, USA **Mid** Experience driving progress, solving problems, ... + 8 years of experience in consulting, corporate strategy, technology sales, data analytics, performance marketing, business analysis, product strategy, or a related… more
- Capgemini (New York, NY)
- …by creativity and design. All underpinned by technology created with purpose. ** Customer Analytics Senior Consultant** As a ** Data Scientist** within the ... in helping clients transform and optimize their operations by leveraging insights from customer , commercial, and operational data . You will advise clients on the… more
- Mastercard (Harrison, NY)
- …with strong leadership and collaboration skills to drive measurable impact. * Customer engagement and advisory through data driven insight and performance ... to identify behavioral patterns, operational trends, and emerging risks within the customer base. * Use data -driven insights to inform strategic recommendations… more
- Coinbase (Albany, NY)
- …*What you'll be doing (ie. job duties):* * Lead, mentor, and grow a high-performing data science team focused on customer service excellence, including data ... connection, and alignment. Attendance is expected and fully supported. Data Science is an integral component of Coinbase's product...data science experience / domain expertise in the customer support area * Deep knowledge of causal inference… more
- conEdison (New York, NY)
- …within team environments, utilizing PC-based information systems to access and analyze customer account data for informed decision-making. Required + Must have ... professional manner. Required + Able to provide outstanding service in every customer encounter and be an effective communicator. Required + Proficient bilingual in… more
- Lumen (Albany, NY)
- …identify and mitigate operational, financial, and compliance risks associated with large scale customer transactions and data flows. + Lead and develop senior ... connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building… more
- Northeast Shared Services (Schenectady, NY)
- …customer databases and maintain up-to-date records, contributing to ongoing improvements in data quality and customer insights. Be an advocate for our ... in targeted programs and related applications which are dependent on accurate customer identification and data collection. Stay informed on product recalls,… more