- Google (New York, NY)
- Data Transformation Lead, Large Customer Sales, Landmark _corporate_fare_ Google _place_ New York, NY, USA **Mid** Experience driving progress, solving problems, ... + 8 years of experience in consulting, corporate strategy, technology sales, data analytics, performance marketing, business analysis, product strategy, or a related… more
- Capgemini (New York, NY)
- …by creativity and design. All underpinned by technology created with purpose. ** Customer Analytics Senior Consultant** As a ** Data Scientist** within the ... in helping clients transform and optimize their operations by leveraging insights from customer , commercial, and operational data . You will advise clients on the… more
- Mastercard (Harrison, NY)
- …with strong leadership and collaboration skills to drive measurable impact. * Customer engagement and advisory through data driven insight and performance ... to identify behavioral patterns, operational trends, and emerging risks within the customer base. * Use data -driven insights to inform strategic recommendations… more
- conEdison (New York, NY)
- …within team environments, utilizing PC-based information systems to access and analyze customer account data for informed decision-making. Required + Must have ... professional manner. Required + Able to provide outstanding service in every customer encounter and be an effective communicator. Required + Proficient bilingual in… more
- Coinbase (Albany, NY)
- …*What you'll be doing (ie. job duties):* * Lead, mentor, and grow a high-performing data science team focused on customer service excellence, including data ... connection, and alignment. Attendance is expected and fully supported. Data Science is an integral component of Coinbase's product...data science experience / domain expertise in the customer support area * Deep knowledge of causal inference… more
- Northeast Shared Services (Schenectady, NY)
- …customer databases and maintain up-to-date records, contributing to ongoing improvements in data quality and customer insights. Be an advocate for our ... in targeted programs and related applications which are dependent on accurate customer identification and data collection. Stay informed on product recalls,… more
- Liberty Utilities (Hewlett, NY)
- …decision making. Responsibilities include project management the execution of Liberty's Customer Excellence Framework. This role integrates advanced data ... and cost-effective utility services. **Accountabilities** + Design, develop and implement data governance frameworks for Customer Service operations. + Ensure… more
- DoorDash (New York, NY)
- …of our product, data , and our customers' business goals. We are customer -obsessed and thrive on turning challenges into long-term success. About the Role In this ... and improve overall product adoption. + Churn Risk Management. Track customer engagement through data tools (eg, Looker, Totango) to identify and mitigate churn… more
- Wolters Kluwer (New York, NY)
- …a culture of customer -centricity, accountability, and continuous improvement. + Analyze customer feedback and usage data to identify risks and opportunities. ... to product/technical knowledge, analytics, customer interviewing to understand customer needs, customer relationship/networking, data storytelling and… more
- S&P Global (New York, NY)
- …and trust. + Lead the ** data service** team at the intersection of data , AI, customer experience, and engineering excellence. + Shape the future of ... making quality a continuous capability. + Partner across data engineering, data science, product, and compliance to elevate customer experience and delivery… more
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