- Amazon (New York, NY)
- …emerging needs and trends in enterprise AI adoption * Analyze implementation data , customer feedback, and success metrics to continuously improve solution ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more
- Albany Community Action Partnership (Albany, NY)
- …or equivalent is required, along with at least one year of experience in customer service and data entry within a human services organization, nonprofit agency, ... Customer Service-Eligibility Navigator Albany, NY (http://maps.google.com/maps?q=Albany+NY+USA+12206) * Community...for those seeking assistance; and + Collect and manage data while maintaining accurate and up-to-date records. ABOUT ALBANY… more
- Coinbase (Albany, NY)
- …build strategic partnerships with CX leadership and external business units. * Utilize customer data and anecdotes to identify actionable customer experience ... customers. You will lead strategic cross-functional initiatives to develop scalable, data -driven, and customer -focused experiences that both resolve issues and… more
- NTT America, Inc. (Albany, NY)
- …**Vice President, Customer Engagements** will provide leadership within the NTT Data Business Solutions Inc. Project Delivery Team. In this capacity, the Vice ... for managing the successful project delivery, pre-sales support and customer satisfaction to NTT Data Business Solutions...pre-sales support and customer satisfaction to NTT Data Business Solutions Inc. clients. The position is responsible… more
- Acxiom (Albany, NY)
- …(AEP), including schema design (XDM), dataset creation and AEP services (eg, Real-Time Customer Data Platform - RTCDP). + Integrations will cover Identity ... resolution, digital recognition, paid media connectors, customer and prospect data configuration, compliance management extensions, agentic AI-based exploration… more
- Coinbase (Albany, NY)
- …matter specialists to fix issues with urgency. * Model an investigative mentality: utilize data and customer feedback to help address critical customer ... connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter expert… more
- Publicis Groupe (New York, NY)
- …end-to-end solutions that enable organizations to unify, activate, and optimize customer data while leveraging Salesforce and adjacent technologies. ... 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients'… more
- Amazon (New York, NY)
- …customer challenges, running Proof-of-Concepts, and trying new things. We bring valuable customer data and insights to our product teams, strengthening the ... and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology,...as a trusted advisor to line of business, AI, Data , and C-suite leaders. - Lead architectural reviews and… more
- JPMorgan Chase (New York, NY)
- DESCRIPTION: Duties: Translate customer data into meaningful information that drives key business and marketing strategies across consumer lending portfolios. ... Support the analysis and synthesis of large volumes of data into actionable insights to influence business and marketing decisions and priorities. Lead the delivery… more
- PagerDuty (Albany, NY)
- …around a product roadmap that distills company strategy with qualitative and quantitative customer data , market trends, and competitive insights. + You will ... acumen and customer empathy with the ability to synthesize qualitative customer feedback with data -led insights (A/B and multivariate testing) to ruthlessly… more