- M&T Bank (Buffalo, NY)
- …lead enterprise-wide engagement and retention strategies aligned with business objectives and customer needs. + **Team Development :** Coach and develop team ... is seeking a highly motivated and experienced senior manager to lead the Customer Engagement & Retention Marketing team. This role is responsible for leading… more
- American Airlines (New York, NY)
- … customer service + Coaches and mentors frontline team members in skill development , customer service elevation and company culture behaviors + Promotes an ... the Hubs & Gateways or Stations Team within the Customer Experience Division. + Responsible for ensuring a high...creating a safe, reliable operation while delivering an elevated customer experience. + The pay range for this role… more
- Catalent Pharma Solutions (New York, NY)
- …goals and objectives, focusing on identifying key business targets and expanding the customer base. The Business Development Specialist (BDS) will report to the ... essential. + 0-3 years of relevant experience in B2B sales, Business Development , Project Management, or another customer -facing role. Previous experience with… more
- Kyndryl (New York, NY)
- …is a growth mindset and a strong desire for personal and professional development . You are customer -focused, prioritising client success, and you naturally ... scenarios? If so, we invite you to consider the Director, Business Development , Strategy, Consultant opportunity at Kyndryl. We are seeking an individual with… more
- Northwell Health (Staten Island, NY)
- **Req Number** 174290 Job Description Directs, plans, implements and evaluates the development and sustainment of patient and customer experience programs and ... teams. + Directs, assesses, plans, implements and evaluates the development and sustainment of patient and customer ...the development and sustainment of patient and customer experience programs and initiatives. + Inspires, challenges and… more
- Guardian Life (New York, NY)
- …responsible for defining and driving the product vision and roadmaps, integrating customer research into the development and implementation of AI-powered ... solutions that enhance business processes, customer experiences, and operational efficiency. You will collaborate across organizational lines to deliver innovative… more
- Amazon (New York, NY)
- …about customer experience and advocacy and bring the voice of the customer into the product development process. You will enjoy solving complex problems; ... programs with a proven record of thought leadership, business case development , realizing customer benefits, and successful program completion experience… more
- Wolters Kluwer (New York, NY)
- …of customer success objectives with corporate goals. + Guide the development and implementation of scalable customer success processes for enhanced ... Value (CLV) and ensure continuous improvement. + Advocate for customer requirements in product development and strategic...+ Advocate for customer requirements in product development and strategic planning. + Drive revenue growth through… more
- Ryder System (Albany, NY)
- …the management of assigned accounts in the Business Unit (BU); the education/ development of customer interest in additional Ryder services (including ... Orchestrate the development of a productive working relationship with the customer . Maintain appropriate customer contact. Understand and manage customer … more
- Kyndryl (New York, NY)
- …you have a growth mindset; keen to drive your own personal and professional development . You are customer -focused - someone who prioritizes customer success ... world for our employees, our customers and our communities. **The Role** ** Customer Success, Commercial Success, Distinctive Expertise and Focus on People:** +… more