- Forrester (VA)
- …and build an extraordinary future. **About This Role:** As a member of Forrester's digital customer success team, this individual is responsible for executing ... data to drive strategic decisions. + Surface actionable insights to improve digital customer touchpoints and operational efficiency, fostering a culture of… more
- Robert Half Technology (Chesapeake, VA)
- Description We are seeking a highly skilled and customer -focused Digital Support Specialist with expertise in Microsoft Intune to join our dynamic IT support ... team. The ideal candidate will have a strong background in supporting digital systems and applications, particularly in a Microsoft environment. This role involves… more
- Humana (Richmond, VA)
- …+ Bachelor's degree + A minimum of five years of experience in digital customer experience product management, in large and/or regulated corporations + ... experience. The Product Manager must be a self-started to understand digital , customer , and business requirements where they can lead and manage change, remove… more
- Renaissance (Virginia Beach, VA)
- …Be a part of our wonderful Customer Success team! The responsibilities of a Digital Customer Success Manager - Scaled are: The Digital Scaled CSM goals ... existing customers with Renaissance Learning products and services through both digital and direct engagement. Responsible for renewing the contracts and responding… more
- Amazon (Arlington, VA)
- …measurable ROI, positioning them as indispensable partners in their customer ' digital transformation journeys. Strategists orchestrate contractual agreements, ... Description AWS is known for its relentless customer obsession. Our Professional Services teams are on...leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge… more
- Capital One (Mclean, VA)
- …customers. You will work closely with a tech team, delivering high-priority and customer -facing digital capabilities. You will own the product roadmap while ... Senior Associate, Product Management: Benefits Customer Experience Product Management at Capital One is...brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. **About… more
- DXC Technology (Richmond, VA)
- …Background:** **5+ years of product management experience with a focus on customer facing digital products, SaaS platforms, or enterprise self-service tools.** ... AI copilots that help users navigate and act with confidence.** **Translate customer goals and feedback into clear, actionable product requirements across responsive… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... a trusted partner in the industry. This position supports customer service, technical support, and customer sales...position supports customer service, technical support, and customer sales interactions. This role requires you to interact… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... a trusted partner in the industry. This position supports customer service for mortgage customers. This role requires you...country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... a trusted partner in the industry. This position supports customer service, technical support, and customer sales...position supports customer service, technical support, and customer sales interactions. It requires you to interact with… more