- Ralliant (Richmond, VA)
- … experiences that scale across brands and platforms? We're looking for a ** Digital Customer Experience Architect** to lead the design and integration of ... our digital ecosystem-spanning ecommerce, customer data, and content systems. This is a high-impact role where your work will directly influence revenue growth, … more
- Lumen (Richmond, VA)
- …secret shopping. + Responsible for a portfolio of Products and/or Foundational Digital Customer Experience Tools. Knowledge or experience creating frictionless ... + Leads Journey Mapping Workshops to drive cross-functional collaboration to design customer -centric digital journeys that address customer goals and… more
- Microsoft Corporation (Reston, VA)
- …AI Data, you'll spend up to 75% of your time on qualified customer engagements-leading digital technical planning, orchestration, and delivery of demos, ... potential of their data and artificial intelligence capabilities-while keeping them secure? As a Digital Solution Engineer - Cloud & AI Data, you will be at the… more
- Capital One (Mclean, VA)
- …Enterprise Consumer Product (ECP) Strategy team. ECP is responsible for Capital One's digital customer experiences, including its award winning mobile app, its ... and tackling some of our most challenging problems relating to the digital customer experience. This role will lead problem solving processes in partnership with… more
- Capital One (Mclean, VA)
- …Enterprise Consumer Product (ECP) Strategy team. ECP is responsible for Capital One's digital customer experiences, including its award winning mobile app, its ... and tackling some of our most challenging problems relating to the digital customer experience. This role will lead problem solving processes in partnership with… more
- Highmark Health (Richmond, VA)
- …SUMMARY** This individual will lead a team responsible for shaping the organization's digital vision and roadmap for solving key customer and business problems. ... experiences align with business goals/objectives and deliver on customer needs across multiple digital channels, maximizing the value and power of our … more
- Highmark Health (Richmond, VA)
- … Digital Strategy Partner, you'll work on shaping and executing the organization's digital vision in solving key customer and business problems. The incumbent ... experiences align with business goals/objectives and deliver on customer needs across multiple digital channels, maximizing the value and power of our … more
- Cengage Group (Virginia Beach, VA)
- …are running smoothly. + Focus on retention and renewal: work hand-in-hand with our digital customers, Customer Support, ITS, and Sales. + Relay vital product ... act as the bridge between the TPM organization and Customer Support, ITS, and Sales. + Resolve all platform...improvement to achieve the desired outcome. + Ensure all digital adoptions are set up and deployed accurately while… more
- Cardinal Health (Richmond, VA)
- …and detail-oriented Digital Communications Specialist to own and streamline customer -facing communications across digital channels. This role goes beyond ... all communications are accurate, effective, and reflect a seamless customer experience. + Create and update digital ...seamless customer experience. + Create and update digital assets, including webpage content and landing pages, using… more
- Deloitte (Rosslyn, VA)
- …sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, ... Our Deloitte Customer team empowers organizations to build deeper relationships...on September 30, 2025. Work you'll do As a Digital Foundry Operate & Innovation Senior Manager, you will… more