- Cengage Group (Virginia Beach, VA)
- …and development** **:** Staffs and drives a successful culture and customer -centric team. Implements change successfully through preparing team, being clear, ... culture of continual learning, skills growth, and development. + **Achieves Customer Retention and Sales Goals:** Implements campaign strategies and drives… more
- Arena Technical Resources, LLC (Falls Church, VA)
- …ensuring accuracy and completeness from sources like website interactions, app usage, customer feedback, and other digital channels. - Conduct exploratory data ... analysis to identify behavioral trends and precursors which correlate with increased risk profiles. - Create reports, dashboards, and visualizations to clearly communicate findings and insights to stakeholders, including non-technical audiences - Enhance IRO's… more
- Cengage Group (Virginia Beach, VA)
- …day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The customer success consultant will build relationships in key accounts ... to ensure they are supported throughout the customer journey. They will support account retention to increase revenue. The customer success specialist will… more
- Lumen (Richmond, VA)
- …Lumen's technical capabilities to the application of the technology to the customer + Technical understanding of the digital marketplace/workflow + Strong ... for the Lumen account teams to pursue. Coach the sales and customer success organization, through local enablement programs working with stakeholders to mentor… more
- Acxiom (Richmond, VA)
- …platforms (eg, Databricks, Snowflake), and journey orchestration tools. + Familiarity with digital marketing and customer data touchpoints (eg, cookies, device ... strategies that help clients unlock the value of their customer and marketing data. You will contribute to consulting...picture. A working understanding of marketing, martech, audiences, and customer data is essential, as you will frequently need… more
- UKG (Richmond, VA)
- …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... do you. Our Mid-Market Sales Team is dedicated to driving growth within our customer base of our Emerging Markets customers. This team focuses on prospecting across… more
- ADP (Norfolk, VA)
- …to all levels of the organization. **Responsibilities:** + Build and execute customer acquisition programs utilizing email, digital , and other channels to ... **Senior Manager Growth Marketing** , with expertise in B2B customer acquisition, client upsell/cross-sell campaign development, and project management, along… more
- Capital One (Mclean, VA)
- Senior Associate, Product Management - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- ServiceNow, Inc. (Vienna, VA)
- …our purpose to make the world work better for everyone. The Principal Customer Success Executive is accountable for the strategic leadership and execution of ... Do in This Role: + Drive Post-Sales Success: Own and lead the customer 's post-sales transformation, aligning ServiceNow's offerings to customer goals, and… more
- Cisco (Herndon, VA)
- 1444807 Customer Delivery Consulting Engineer Apply (https://jobs.cisco.com/jobs/Login?projectId=1444807) + Location:Herndon, Virginia, US + Alternate ... **Meet the Team** Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers! We… more