- Crate & Barrel (Richmond, VA)
- …From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years ... join our team as an Assistant Store Leader - Customer Experience & Outreach. Determined and motivating, Assistant Store...& Outreach. Determined and motivating, Assistant Store Leader - Customer Experience & Outreach empower the sales team to… more
- EPAM Systems (Mclean, VA)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + Foster ... many stakeholders in the construct of delivering overall success for the customer + Develop effective relationships with key internal executives, Business Unit (BU)… more
- Google (Reston, VA)
- …role in a cloud computing environment or equivalent experience in a customer facing technical/engineering role. + 10 years of experience selling IT solutions ... unique business infrastructure and compliant processes needed for this particular customer set. + Experience in customer engagement, building… more
- Confluent (Richmond, VA)
- …harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day - we're ... for a Senior Business Systems Analyst (BSA) to support our Customer Success Group (CSG), including Customer Success and Support teams. This role will play a… more
- Crate & Barrel (Alexandria, VA)
- …From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years ... mindset to join our team as a Team Leader, Customer Experience & Outreach Your upbeat attitude and ability...team to meet daily sales goals - and exceed customer expectations. With a constant eye on the sales… more
- iCIMS (Richmond, VA)
- …with full P&L accountability + Deep expertise in AI-enabled support, automation, and digital transformation across the customer lifecycle + Strong analytical and ... **Job Overview** The SVP of Customer Support will lead our global Technical Support,...Engineering, and Enablement to evolve our support stack and digital experiences. + Monitor and optimize key metrics including… more
- Google (Reston, VA)
- Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information. Minimum qualifications: + Bachelor's degree ... experience. + 10 years of experience with cloud native architecture in a customer -facing or support role. + Experience with device management concepts, such as… more
- Google (Reston, VA)
- Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information. Minimum qualifications: + Bachelor's degree ... + 6 years of experience with cloud native architecture in a customer -facing or support role. + Experience selling or supporting business intelligence tools,… more
- Amazon (Herndon, VA)
- Description Are you customer obsessed? Do you have an exceptional track record of leading strong engineering teams in building innovative, scalable, and extensible ... lead the development of exciting applications that target hard customer problems. You will have the opportunity to be...journey of students with different behavioral personas in a digital learning environment, and GenAI to predict the likelihood… more
- Sharecare (Richmond, VA)
- **Job Description:** Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all ... consulting with stakeholders and using needs assessments + Attend to escalated customer service issues and ensure effective and long-term problem resolution +… more