- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... a trusted partner in the industry. We are hiring customer services agents who are positive and genuinely enjoy...others. In this role, you will provide full life-cycle customer service and a ssist customers in understanding their… more
- Kuehne+Nagel (Herndon, VA)
- …complaints and escalations, and ensure swift corrective actions. + Ensure awareness of customer facing digital solutions and encourage usage by our customers. + ... counts in more ways than we imagine. **** The Customer Care Specialist is responsible for the daily execution...for the daily execution and delivery of an exceptional customer experience, leading to consistent customer excellence… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... trusted partner in the industry. Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients. This… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... a trusted partner in the industry. This position supports customer service, technical support, and customer sales...position supports customer service, technical support, and customer sales interactions. This role requires you to interact… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... a trusted partner in the industry. This position supports customer service, technical support, and customer sales...position supports customer service, technical support, and customer sales interactions. It requires you to interact with… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... a trusted partner in the industry. This position supports customer service for mortgage customers. This role requires you...country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... Phones, Data Gateways, and High-Definition (HD) Video service disruptions. A strong customer service background is necessary to provide world-class customer … more
- ISC2 (Richmond, VA)
- …will lead the strategy, governance, and execution of the organization's customer -facing and revenue-generating digital platforms. This role is responsible ... Platform Leadership & Governance** + Oversee the full lifecycle of key digital platforms including:CMS, Search, Ecommerce, Personalization and Customer Data… more
- Highmark Health (Richmond, VA)
- … digital product management teams to define, develop, and deliver innovative digital solutions that meet customer needs, align with business objectives, and ... drive significant value. This role demands a digital product leader with a strong customer focus, a passion for digital innovation, and proven leadership… more
- Lumen (Richmond, VA)
- …making. + Partner with Product and IT leaders to create best in class digital experiences, serve as customer /user advocate in considering digital decisions ... and shape the future. **The Role** The VP Lumen Digital Platform Engineering is a key leadership role responsible...to ensure work is aligned with key stakeholders and customer needs. **The Main Responsibilities** + Drive the strategic… more