- Deloitte (Rosslyn, VA)
- …sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, ... technology who wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability to… more
- Cengage Group (Virginia Beach, VA)
- …ensures complete coverage of all Cengage solutions for an account + Partners with Customer Success teams for digital customer course builds, training, and ... skills for sales calls, presentations, and delivery of digital courses + Collaborates with the Customer ...of digital courses + Collaborates with the Customer Success team to support instructor course set-up and… more
- Baylor Scott & White Health (Richmond, VA)
- …qualifications and prior experience. WHAT IS EXPECTED Craft: Advance BSWH customer -centric digital experiences with innovative and successful solutions. Inspire ... of new product or service concepts. + Assist the Customer Journey, Consumer Solutions, and Digital teams. Organize and facilitate activities to keep the team… more
- Cengage Group (Virginia Beach, VA)
- …the data. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to identify ... to product changes and measure the business value and customer satisfaction delivered by the digital product....value and customer satisfaction delivered by the digital product. The ideal candidate is an experienced analytical… more
- EPAM Systems (Mclean, VA)
- …Prisma, Salesforce) + Experience buying media through intermediary platforms (especially digital ) + Working knowledge of customer data platforms (CDPs) ... Empathy Lab-an agile, start-up-style division embedded within a global organization. As digital media evolves at an unprecedented pace, this team helps clients… more
- Bowman (Reston, VA)
- …agile product development methodologies and portfolio management. + Experience launching customer - or employee-facing digital solutions. + Certifications in ... of Product & Innovation leads the development and execution of digital product strategies that enhance operational effectiveness, drive automation, and support… more
- Shuvel Digital (Vienna, VA)
- …to create custom solutions and data science models that provide insights into customer digital behavior, forecast mobile app and website usage trends, assess ... information for clarity on the position description. Description Our Digital data science department is dedicated to building predictive... customer app store sentiment, and analyze data for actionable… more
- Deloitte (Mclean, VA)
- …We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients Qualifications Required + ... Sales Performance Management Senior Consultant Customer is creating a new model for a...new age-we're an agency and a consultancy. Understanding the digital space and preparing for what's next is at… more
- PenFed Credit Union (Mclean, VA)
- …experience in customer lifecycle of financial products, driving customer engagement, and leading digital transformation. Responsibilities Reasonable ... Partner with Operations teams to address pain points and improve customer satisfaction + Lead digital strategy, work with partners to prioritize and execute … more
- Capital One (Mclean, VA)
- …the best platforms to support our customers, users and our growing business + ** Digital Customer Experience** - Create engaging digital experiences to deepen ... domains, each responsible for a specific portion of the customer experience within Capital One's digital ecosystem....of the customer experience within Capital One's digital ecosystem. Descriptions of each of these five domains… more