- Walmart (Williamsburg, VA)
- …this position. If none are listed, there are no preferred qualifications._ Customer service environment, Digital change initiatives, Management experience within ... aspects of store fulfillment (for example, picking, staging, dispensing, delivering customer /member orders through all channels). Drives the execution of multiple… more
- Humana (Richmond, VA)
- …agent, member, or customer experience. Must be a self-starter who understands digital , customer , and business requirements, and can lead and manage change, ... remove roadblocks, and communicate clearly to multiple functional teams across digital portfolio and operations, technical, and business stakeholders. They will need… more
- Acxiom (Richmond, VA)
- …to manage hundreds of billions of identifiers, enabling unified views of customer journeys across digital , terrestrial (offline), and hybrid touchpoints. + ... orchestration. You will be responsible for advancing capabilities in digital and terrestrial identity recognition, cross-channel tagging, and machine learning-based… more
- Capital One (Mclean, VA)
- …the best platforms to support our customers, users and our growing business + ** Digital Customer Experience** - Create engaging digital experiences to deepen ... domains, each responsible for a specific portion of the customer experience within Capital One's digital ecosystem....of the customer experience within Capital One's digital ecosystem. Descriptions of each of these five domains… more
- Sallie Mae (Sterling, VA)
- …program management, or related technical roles, preferably in fintech, SaaS, or customer -facing digital platforms. + Expertise in customer segmentation, ... product performance and communicate insights. + Experience building and optimizing customer -facing digital products, in collaboration with UX/UI designers and… more
- Deloitte (Arlington, VA)
- …We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients Qualifications Required + ... Configure, Price, Quote (CPQ) Manager Customer is creating a new model for a...age-we are an agency and a consultancy. Understanding the digital space and preparing for what's next is at… more
- Baylor Scott & White Health (Richmond, VA)
- …creative product design innovation. **What is Expected:** Craft **:** Advance BSWH customer -centric digital experiences with a high volume innovative and ... 3 plays a central role in shaping BSWH strategic initiatives through a customer 's lens - directly responsible for driving the quality, creativity, and delivery of… more
- M&T Bank (Ashland, VA)
- **Overview:** Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing ... digital demonstrations; identify self-service opportunities that meet the customer 's identified needs. Actively engage in lobby management, meeting and greeting… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... products, services, and procedures. + Create educational materials such as digital presentations, manuals, and instructional videos. + Conduct regular refresher… more
- Iron Mountain (Richmond, VA)
- …content leader to own and elevate how Iron Mountain tells its story-across digital platforms, customer narratives, and sales enablement. As a key member ... Customer Success stories) and ensure alignment and amplification across owned digital platforms. + Customer and partner storytelling: Support the creation of… more