- Baylor Scott & White Health (Richmond, VA)
- …as a major growth engine for responsible for developing and launching new digital customer solutions. Customer Solutions generates growth from innovative ... opportunities, with a special emphasis on ideas that span digital and traditional in-person channels. The Customer ...span digital and traditional in-person channels. The Customer Solutions team enjoys unparalleled access to the executives… more
- Capital One (Mclean, VA)
- …the best platforms to support our customers, users and our growing business + ** Digital Customer Experience** - Create engaging digital experiences to deepen ... domains, each responsible for a specific portion of the customer experience within Capital One's digital ecosystem....of the customer experience within Capital One's digital ecosystem. Descriptions of each of these five domains… more
- Sallie Mae (Sterling, VA)
- …program management, or related technical roles, preferably in fintech, SaaS, or customer -facing digital platforms. + Expertise in customer segmentation, ... product performance and communicate insights. + Experience building and optimizing customer -facing digital products, in collaboration with UX/UI designers and… more
- Deloitte (Mclean, VA)
- …We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients Qualification Required * ... NetSuite Implementation Senior Consultant Customer is creating a new model for a...new age-we're an agency and a consultancy. Understanding the digital space and preparing for what's next is at… more
- PNC (Tysons Corner, VA)
- …this position. **Preferred Skills** Advertising, Competitive Advantages, Content Marketing, Customer Solutions, Digital Marketing, Marketing Programs, Marketing ... of programs/initiatives. + Acts as a point of contact with product and digital teams to coordinate strategy and development. Makes decisions to ensure the business… more
- M&T Bank (Herndon, VA)
- **Overview:** Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing ... digital demonstrations; identify self-service opportunities that meet the customer 's identified needs. Actively engage in lobby management, meeting and greeting… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... confidence in delivering pitches to executive-level audiences + Comfortable using digital channels (email, LinkedIn, virtual events) for outreach and engagement… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... products, services, and procedures. + Create educational materials such as digital presentations, manuals, and instructional videos. + Conduct regular refresher… more
- CTG (Richmond, VA)
- …by the customer and/or RDIC leadership. **Essential Functions:** + Prepare customer documents for the digital imaging process. + Check physical documents ... You will assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital...position is key for meeting contractual SLA's and ensuring customer orders are completed per specifications. **Location:** Richmond, VA… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals...Key Responsibilities: + Answer inbound calls and respond to customer inquiries in a professional manner. + Resolve … more