• Scanning Operator Level 1

    CTG (Chantilly, VA)
    …by the customer and/or RDIC leadership. **Essential Functions:** + Prepare customer documents for the digital imaging process. + Check physical documents ... You will assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital...position is key for meeting contractual SLA's and ensuring customer orders are completed per specifications. **Location:** Chantilly, VA… more
    CTG (05/12/25)
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  • Temporary Hurricane Contact Center Agent

    Mass Markets (VA)
    …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer 's experience, providing exceptional solutions to simple requests. You will apply the… more
    Mass Markets (05/24/25)
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  • Republican Political Representative (Full-Time…

    Mass Markets (VA)
    …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... with experience. While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a… more
    Mass Markets (05/22/25)
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  • Licensed Health Insurance Advisor

    Mass Markets (VA)
    …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... insurance regulations and company policies. + Deliver high-quality service to ensure customer satisfaction and retention. + Respond to customer inquiries… more
    Mass Markets (05/30/25)
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  • Public Communications Coordinator (PCC)

    Washington Metropolitan Area Transit Authority (VA)
    …alerts in conversational language to align with Metro's communication protocols maximizing customer outreach over multiple digital and social media channels. The ... duties. **OTHER DUTIES** + Develops and disseminates Metrobus and Metrorail customer communications plans including information for MetroAlerts, digital signage… more
    Washington Metropolitan Area Transit Authority (06/03/25)
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  • Operations Manager

    Mass Markets (VA)
    …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... operations management, excellent leadership abilities, and a passion for delivering exceptional customer service. To be considered for this role, you must complete a… more
    Mass Markets (03/12/25)
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  • Call Center Team Leader

    Mass Markets (VA)
    …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... using key metrics such as quality scores, average handle time (AHT), and customer satisfaction (CSAT). + Provide ongoing training and development programs to enhance… more
    Mass Markets (03/13/25)
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  • Experienced Remote VP BPO Sales

    Mass Markets (VA)
    …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... Join a fast-growing organization that values innovation, collaboration, and excellence in customer experience. To be considered for this role, you must complete a… more
    Mass Markets (06/05/25)
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  • Real Time Analyst

    Mass Markets (VA)
    …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... needed to manage call traffic efficiently. + Oversee call queues to ensure customer interactions are handled effectively. + Analyze real-time data to identify trends… more
    Mass Markets (03/13/25)
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  • Regional Director, Modality Solutions (East Coast)

    Fujifilm (Richmond, VA)
    …+ Assists in managing existing customer relationships and building new customer relationships, related to Digital Radiography and CT systems. + Collaborates ... **Position Overview** The Digital Radiography Sales Specialist is the regional DR...special projects, tasks, and studies, as requested by Management. Customer Intimacy + Collaborate with all members of the… more
    Fujifilm (06/04/25)
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