- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer 's experience, providing exceptional solutions to simple requests. You will apply the… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... with experience. While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... insurance regulations and company policies. + Deliver high-quality service to ensure customer satisfaction and retention. + Respond to customer inquiries… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... operations management, excellent leadership abilities, and a passion for delivering exceptional customer service. To be considered for this role, you must complete a… more
- Concentrix (Richmond, VA)
- …the perfect role for you!_** At Concentrix Catalyst, we create exceptional customer experiences, accelerate digital transformation, and deliver actionable ... Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... using key metrics such as quality scores, average handle time (AHT), and customer satisfaction (CSAT). + Provide ongoing training and development programs to enhance… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... needed to manage call traffic efficiently. + Oversee call queues to ensure customer interactions are handled effectively. + Analyze real-time data to identify trends… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... Join a fast-growing organization that values innovation, collaboration, and excellence in customer experience. To be considered for this role, you must complete a… more
- Fujifilm (Richmond, VA)
- …+ Assists in managing existing customer relationships and building new customer relationships, related to Digital Radiography and CT systems. + Collaborates ... **Position Overview** The Digital Radiography Sales Specialist is the regional DR...special projects, tasks, and studies, as requested by Management. Customer Intimacy + Collaborate with all members of the… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... meetings + Book travel and accommodations + Manage a contact list + Prepare customer spreadsheets and keep online records + Create presentations as assigned + Meet… more