- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... metrics such as Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes and best practices. +… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... CRM systems and sales analytics tools. + Deep understanding of market dynamics and customer needs. + Willingness to travel extensively to meet with clients and team… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... Collaboration:Partner with cross-functional teams, including marketing, product development, and customer success, to align sales initiatives with overall business… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized… more
- PNC (Tysons Corner, VA)
- …this position. **Preferred Skills** Advertising, Competitive Advantages, Content Marketing, Customer Solutions, Digital Marketing, Marketing Programs, Marketing ... upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices...- Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized… more
- Mass Markets (VA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized… more