- CVS Health (Richmond, VA)
- …the needs for the voice of the customer , owning sales demonstrations and digital strategy updates, and supporting the enterprise in meeting digital ... Aetna Digital in finalist meetings and ongoing customer strategy meetings * Create collaborative partnerships...business and customer objectives as well the digital strategy ; reaches senior levels within a… more
- Lumen (Richmond, VA)
- …portfolio of digital network services. This leader will drive an integrated digital strategy that spans customer experience, platform enablement, APIs, ... Digital Experience & Platform to lead the vision, strategy , and execution of Lumen's digital engagement...digital product thinking - driving measurable improvements in customer experience, speed to market, and business growth. **The… more
- Autodesk (Reston, VA)
- …a company or product externally at industry events, with analysts, or in customer forums. + Digital Transformation, Strategy , or Management Consulting ... strategic and visible role reports directly to the Director, Forma Industry GTM Strategy and works across product, sales, marketing, customer success, and… more
- Capital One (Mclean, VA)
- …ROI. **Basic Qualifications** + At least 7 years of strategic search experience in digital strategy , SEO, or content marketing, with a specific focus on B2B ... Senior Manager, Digital Content Strategy & Organic Growth...One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology… more
- Highmark Health (Richmond, VA)
- **Company :** Highmark Health **Job Description :** **JOB SUMMARY** _As a Digital Strategy Partner, you'll work on shaping and executing the organization's ... digital vision in solving key customer and...include but are not limited to: defining and shaping digital strategy , identifying opportunities to solve business… more
- Capital One (Mclean, VA)
- …Consumer Product (ECP) Strategy team. ECP is responsible for Capital One's digital customer experiences, including its award winning mobile app, its online ... Senior Business Manager - Digital Product Strategy As a Senior...some of our most challenging problems relating to the digital customer experience. This role will lead… more
- Merck (Richmond, VA)
- …Field CRM enablement), customer journey design, identity architecture, and digital personalization strategies + Experience with content strategy , campaign ... **Job Description** The Associate Vice President, Digital Content & Customer Experience Capabilities...and omnichannel touchpoints through platforms + Oversees modular content strategy , tagging automation, and digital asset management… more
- PNC (VA)
- …will own digital , branch and call center experiences that deepen customer engagement, including Credit Card Spend and Lend Management, Offers and Rewards, new ... development and more. We are seeking candidates who are passionate about customer experiences, driving innovation through technology, product strategy and have… more
- Deloitte (Mclean, VA)
- …across the enterprise, including: corporate strategy , M&A transactions, sustainability strategy , global business transformation, customer strategy , and ... value by architecting and implementing integrated sustainability strategies and transformation programs Customer & Commercial Strategy : Leverage customer … more
- Capital One (Mclean, VA)
- Sr. Business Director, Customer Experience Strategy The Senior Business Director for Customer Experience Strategy will lead a team of ~17 analysts in the ... 1) Future of Retail Bank Servicing 2) Call Center Strategy & Analytics and 3) Customer Experience...Our measurement system has a suite of metrics across Digital , Call Center, and In-Person experiences where we identify… more