- ServiceNow, Inc. (Orlando, FL)
- …with the Sales Account Team, partner, and customer to understand the customer and the engagement ; including challenges, partners, issues, and value being ... methodology and prescriptive guidance to promote delivery of the engagement , including long-term customer success. + Be...promote delivery of the engagement , including long-term customer success. + Be the single contact to encourage… more
- UKG (Tallahassee, FL)
- …+ Prior involvement in launching or scaling a digital concierge or AI-assisted customer engagement program. Company Overview: UKG is the Workforce Operating ... across key signal domains (eg, mindset, support experience, product usage, engagement , belonging). Deliver Holistic, Actionable Customer Intelligence Integrate… more
- Univision Communications, Inc (Miami, FL)
- … loyalty and satisfaction. KEY RESPONSIBILITIES:* Lead the end-to-end CRM and customer engagement strategy for ViX, driving retention, win-back, and loyalty ... rigor, collaboration, and innovation. QUALIFICATIONS* Proven success leading CRM, customer engagement , or lifecycle marketing functions, ideally within… more
- Publix (Lakeland, FL)
- …measuring department key performance indicators, as well as analyses for customer engagement performance, operational improvements, workforce, staffing and ... a trusted business advisor of customer sentiment and trends and customer engagement practices across the retail industry + ability to work independently with… more
- Pegasystems (Tampa, FL)
- …solutions for Customer Service (CRM platforms, contact center solutions, customer engagement platforms, or case management systems) + Familiarity with ... Customer Service business processes including case management, omnichannel engagement , customer journey orchestration, service level management, quality… more
- Trellix (Tallahassee, FL)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement , retention, loyalty, upsell and cross-sell through targeted ... of progressive experience in marketing with a focus on intentional customer engagement . **_Company Benefits and Perks:_** We believe that the best solutions… more
- GE Aerospace (Clearwater, FL)
- …and end-user groups within airlines across the region. You will lead structured customer engagement cadences, driving positive outcomes such as product adoption, ... functional teams to address customer needs and challenges. + ** Customer Engagement ** : Conduct consistent, professional customer cadences with assigned… more
- Lumen (Tallahassee, FL)
- …Customer Health Score, and Customer Lifetime Value (CLV). + Analyze customer engagement with products and services to identify usage patterns, pain ... translating data into actionable insights that drive growth, enhance engagement , and improve the overall customer journey....growth, enhance engagement , and improve the overall customer journey. **Location** This is a work from home… more
- Capital One (Tallahassee, FL)
- …with self-service access to relevant security, privacy, and compliance information. + Customer Engagement : Act as a trusted technical and security advisor, ... Senior Manager, Customer Trust & Field Security Specialist - Capital...challenges. You will drive transparency, thought leadership, and strategic engagement , ensuring our security posture aligns with industry best… more
- Rubrik (Tallahassee, FL)
- … to achieve faster customer adoption, time to value, and overall customer engagement and satisfaction. CEMs drive product enhancements and manage escalations ... **About The** **Team:** Rubrik's Global Customer Support and Success Organization is a team...+ Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities… more