- Otsuka America Pharmaceutical Inc. (Springfield, IL)
- **Job Overview:** The Director, Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization of ... customer engagement platforms, starting with, but not limited to, Otsuka's Medical Affairs Disease State Engagement platforms (PsychU, PsychUsim, ADPKDsim,… more
- Dodge Construction Network (Springfield, IL)
- Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on ... opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound… more
- PNC (Chicago, IL)
- …portfolio. You will own digital, branch and call center experiences that deepen customer engagement , including Credit Card Spend and Lend Management, Offers and ... stakeholders (Business, Legal, Risk, Compliance, Tech, Design, etc.) to define Customer Engagement target state strategy, customer and employee experiences,… more
- Coinbase (Springfield, IL)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for ... building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- Wolters Kluwer (Riverwoods, IL)
- …management, or a related role, with a focus on strategic or enterprise-level customer engagement and value realization + Healthcare Landscape preferred + ... the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy and product… more
- ServiceNow, Inc. (Chicago, IL)
- …of 10+ years of high-tech/SaaS industry experience + 7+ years in Customer Engagement roles + Strong cross-functional, technical Project Management experience ... Account Team, partner, and customer to understand the customer and the engagement ; including challenges, partners, issues, and value being delivered. +… more
- Google (Chicago, IL)
- …trips and analyze engagement data (dashboards) and suggest optimal partner/ customer engagement strategies to the executive. Information collected and ... Executive Engagement Manager, Google Cloud Partnerships _corporate_fare_ Google _place_...of experience working with internal executive leadership and executive customer or partner leaders. + Experience working in partnership… more
- ServiceNow, Inc. (Chicago, IL)
- …+ Minimum of 10 years of high-tech/SaaS industry experience + 6+ years in customer engagement roles + Demonstrated experience in leading key projects, including ... Outcomes or Partner team members to achieve the engagement 's deliverables and promote the customer 's desired results. + Identify gaps between actuals and plan… more
- Cardinal Health (Springfield, IL)
- …and Rheumatology therapeutic areas, ensuring adherence to scope, timelines, and customer expectations. + **Stakeholder Engagement :** Conduct and lead internal ... to Cardinal Health_** The Commercial Strategic Solutions organization supports client engagement and project management within the context of nationally held summit… more
- American Medical Association (Chicago, IL)
- …guidance. + Align service models to account segments and growth opportunities to optimize customer engagement . + Assign accounts to Customer Success Managers ... capacity. + Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and… more
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