- Amazon (New York, NY)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions by ... company, contributing to initiatives that shape the future of automated customer engagement at Amazon. Key job responsibilities - Manage the end-to-end lifecycle… more
- Google (New York, NY)
- …shape the direction of the Applied Artificial Intelligence (AI) Applications product roadmap in Customer Engagement Suite with Google AI as well as drive our ... will support go-to-market activities that drive business performance and customer satisfaction. Google Cloud accelerates every organization's ability to digitally… more
- Fiserv (New York, NY)
- …**Data-Driven Engagement ** + Build dashboards and reporting frameworks to monitor customer engagement and operational performance. + Use insights to identify ... Fiserv. **Job Title** Manager of Product Operations - SMB Digital Customer Experience (CX) & Engagement **Sr. Manager of Product Operations - SMB Digital … more
- NFTA (Buffalo, NY)
- MANAGER, CUSTOMER EXPERIENCE and COMMUNITY ENGAGEMENT Title Description: Date Posted: 7/31/2025 Deadline: UNTIL FILLED Job Number: 140-25-N Branch: AVIATION ... operational effectiveness and innovation of the aviation division in conjunction with customer facing aspects of the 10-year Strategic Plan. Responsible for … more
- Mastercard (New York, NY)
- …expertise, data-driven insights and execution support. Within Mastercard Services, our Customer Acquisition & Engagement business drives profitable business ... scale, to efficiently acquire high value new customers, drive engagement and desired behaviors, and build customer ...drive engagement and desired behaviors, and build customer loyalty. Our products encompass a full range of… more
- JPMorgan Chase (New York, NY)
- …scalable, flexible frameworks inclusive of digital and CRM capabilities to enhance customer /advisor engagement and drive growth in new- customer ... As a Vice President in the JP Morgan Wealth Management - Wealth Engagement - Personalization product team, you will work with designers, engineers, and other… more
- Pixalate, Inc. (New York, NY)
- …RESPONSIBILITIES + Work with the executive team in setting a strategy to drive customer engagement , growth, and retention with a focus on churn reduction and ... prevention and privacy compliance. + Employ a data-driven approach to monitoring customer engagement metrics, team KPIs, and account health to identify risk and… more
- DoorDash (New York, NY)
- …strategies, and improve overall product adoption. + Churn Risk Management. Track customer engagement through data tools (eg, Looker, Totango) to identify ... growth objectives and providing ongoing coaching and support. + Customer Retention & Engagement . Drive user adoption and retention by developing best practices… more
- Confluent (Albany, NY)
- … engagement and help arrange for executive invites to headquarters, marketing, and customer engagement events **What You Will Bring:** + Experienced and able ... account base + Contribute to continual improvements to our best practices for engagement , value-add, and renewal to meet long-term customer satisfaction and… more
- Amazon (New York, NY)
- …AWS revenue growth while helping customers enhance their contact center operations and customer engagement in a rapidly evolving market. You will embody a ... business outcomes realized through Amazon Connect. Key job responsibilities Strategic customer engagement : Develop and execute customized success plans aligned… more