- Amazon (New York, NY)
- …accelerate the product development and business growth of personalized and proactive customer engagement . You will own the product strategy, roadmap, business, ... of any size deliver exceptional customer outcomes at lower cost. Customer Data, Insights and Personalized Engagement capabilities enable companies to build… more
- Monro Muffler/Brake (Fairport, NY)
- …and optimization of customer -facing applications that drive revenue growth, customer engagement , and digital experiences. This role oversees platforms that ... in CRM (eg, Salesforce, Microsoft Dynamics), marketing automation, eCommerce platforms, and customer engagement tools. + Ability to drive digital transformation… more
- Infopro Digital (New York, NY)
- …of digital brands includes two Trusted Industry Advisors (editorial leaders), a Customer Engagement Lead, and other team members responsible for tech-enabled ... and the qualities we are looking for include: Industry Engagement + Market mapping to identify key players in...key players in the industry and target segments for engagement . + Engage with senior industry professionals and analyze… more
- Bausch + Lomb (Rochester, NY)
- …to frontline employees, you will play a key role in cultivating a positive, customer -first culture and driving meaningful employee engagement . The Customer ... and service standards. + Maintain a strong floor presence to support employee engagement , deliver real-time coaching, and foster a customer -focused team culture.… more
- Lumen (Albany, NY)
- …solutions in a fully managed operations environments. **The Main Responsibilities** + Customer Engagement & Architecture Strategy- Maintain mastery of ... Lifecycle Architect plays a pivotal role in bridging technical strategy with customer -centric delivery. The Lifecycle Architect maintains deep engagement with … more
- Guardian Life (New York, NY)
- …The Head of Membership & Loyalty Marketing will shape Guardian's future of customer engagement by building a world-class membership and loyalty ecosystem. This ... learning and predictive analytics to enhance tier progression, offer relevance, and customer engagement . + Drive innovation in digital touchpoints by… more
- Verint Systems, Inc. (Albany, NY)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... to C-suite executive with a strong focus on the customer 's ROI - increased capacity and improved CX experience....choice" for their contact center. + Present In-depth Verint's Engagement Data Hub to senior IT and Data Science… more
- VF Corporation (Bay Shore, NY)
- …and motivating a team. You are responsible for setting the example for customer engagement that exceeds industry standards. You maximize store profitability by ... clear communication, training and coaching the team, set expectations for customer engagement , store policies and procedures as well as hiring and building… more
- Mallinckrodt Pharmaceuticals (New York, NY)
- …with portfolio representatives who cover other therapeutic areas to ensure coordinated customer engagement and maximize patient access opportunities. The ideal ... in overlapping territories to identify synergistic opportunities and optimize customer engagement . + Establish and maintain professional relationships… more
- Verint Systems, Inc. (Albany, NY)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... adjusting plans and programs as needed. + Partner with Engagement Team to vet content for the monthly newsletter...team-oriented environment. + Strong attention to detail and excellent customer service required. + Hands-on leader who has a… more