- MVP Health Care (Schenectady, NY)
- …to join #TeamMVP. If you have a passion for collaboration, innovation, and customer -centric outcomes, this is the opportunity for you. **What's in it for you:** ... of continuous improvement and adaptability within the program team. **Stakeholder Engagement :** + Build and maintain strong relationships with key stakeholders,… more
- RxBenefits (New York, NY)
- …& Stakeholder Engagement ** + Act as the voice of the customer , ensuring business value and user experience are represented in backlog prioritization and ... quality teams to ensure delivery of solutions that meet customer needs and align with strategic objectives. The Senior...release planning in partnership with Product Managers. + Translate customer and business needs into features and user stories… more
- EXOS (Rochester, NY)
- …As our new Member Services Representative you will: + Assist and respond to customer issues and inquiries + Create awareness of the Center through community outreach ... of club services to new and prospective members + Deliver an exceptional customer service experience for club members + Sustain and support membership retention… more
- City of New York (New York, NY)
- …instill public confidence and encourage compliance while providing exceptional customer service. DOF's Finance Information Technology (FIT) Division designs, builds, ... achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which… more
- Google (New York, NY)
- …operations, analytical and strategic, yet highly pragmatic and results-oriented. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive ... sellers who maintain a relentless focus on customer success by bringing the best Google has to...and facilitate core business planning, operating cadences, and leadership engagement to achieve organizational outcomes. + Define comprehensive sales,… more
- Synchrony (New York, NY)
- …may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._** **Essential ... proposition development, including tracking industry trends, competitive developments and customer experience metrics. Ensure program profitability and penetration through… more
- Manulife (NY)
- Day-to-day management of one or more customer support / operations teams. Work on and lead departmental and enterprise-level initiatives and projects. **Position ... with company procedures and industry regulations + Day to day management of customer support/operations teams + Develop business metrics to focus staff efforts and… more
- Ralliant (Albany, NY)
- At Tektronix, we believe innovation starts with our customer . This approach has led us to a seventy-five-year history of delivering outstanding solutions to ... and always eager to learn and grow. We are customer obsessed in our daily work, and continuously strive...SI ecosystem + Maintains overall visual management for Tek's engagement with Systems Integrators globally + Works directly with… more
- S&P Global (New York, NY)
- …our proprietary methodologies and cutting-edge technologies to provide unparalleled client engagement and solutions. **The Role:** Manage, mentor and coach the team ... managers cultivating a thriving environment fostering strong collaboration, premium customer service, and team professional development. + Create and develop… more
- Kohl's (Rochester, NY)
- …Mentor and HR Business Partners to learn how to effectively lead, motivate, and drive engagement among a team + Join weekly touch bases with the Store Manager to ... new week, share feedback and connect on needs + Lead with a customer -first mindset, demonstrate integrity and accountability, be a creative problem solver and foster… more