- HSBC (New York, NY)
- …Compliance, Legal, PR and Agencies + Work on strategies pertaining to acquisition, engagement , brand development and customer experience for specific customer ... HSBC brand, support the drive for revenue and increase customer value and satisfaction in order to meet agreed...work environment. You will be empowered to drive HSBC's engagement with the communities we serve through an industry-leading… more
- Google (New York, NY)
- …ability to build compelling narratives and utilize storytelling as a client engagement strategy. Businesses of all shapes and sizes rely on Google's unparalleled ... sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with...that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and… more
- Nelnet (Albany, NY)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary technical expert and… more
- JPMorgan Chase (New York, NY)
- The Senior Associate will be a key member of the Customer Lifecycle Team, focusing on executing marketing strategies and launching campaigns for Credit Card Account ... marketing programs. This role is part of the Customer Marketing & Experience team within the Marketing Growth...Support the management of reporting for campaigns and overall engagement metrics at both the portfolio and individual product… more
- New York State Civil Service (Albany, NY)
- …No Agency Insurance Fund, State Title Communications and Event Coordinator ( Customer Service Program Specialist 1) Occupational Category Other Professional Careers ... role will be part of the communications, marketing, and customer service team. The ideal candidate will be a...investing the necessary resources and attention to improving the engagement , retention, and promotion of the extraordinary talent we… more
- Bank of America (New York, NY)
- …needs and to gain competitive advantage. **Skills:** + Business Operations Management + Customer and Client Focus + Drives Engagement + Process Management + ... implements short-term tactical and profit plans * Ensures operational quality and customer service levels are maintained in a cost effective manner * Participates… more
- SHI (Albany, NY)
- …kick-offs and closing meetings, establishing schedules and maintaining a professional, customer -facing presence throughout the engagement . + Assemble and ... improvement across the team. **Role Description** + Lead multiple complex customer projects and programs, managing the full device lifecycle from procurement… more
- Insight Global (New York, NY)
- Job Description About the Role We are looking for a Customer Success Manager to help our clients maximize their success with our email marketing solutions. In this ... managing a portfolio of 50+ clients, optimizing their email campaigns for engagement and deliverability, and ensuring they achieve their marketing goals. Your… more
- CVS Health (New York, NY)
- …individual contributor will be responsible for shaping and executing upon a customer -centric based analytical strategy across a broad range of Health Care Business ... variety of analytical and business partners in continuously optimizing a holistic customer journey experience. Also provides guidance and direction to more junior… more
- Teradata (Albany, NY)
- …of these solutions. + Builds and manages strategic relationships with high-level customer decision makers. + Coordinates overall Teradata engagement with client, ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more