- Walgreens (Oneida, NY)
- …required by state law (and pursues PTCB certification, as required by state). ** Customer Experience** + Engages customers and patients by greeting them and offering ... assistance with products and services. Resolves customer complaints in a timely manner and answers questions...leveraging the team's strengths, skills, and abilities to increase engagement , overcome challenges, solve problems, and adapt to changes… more
- Marc Jacobs (New York, NY)
- …Serve as an internal subject matter expert on CRM data, KPIs, and customer file health-including list growth, deliverability, and engagement . + Define ... This dual-focus role will split time evenly between digital performance and CRM/ customer analytics, supporting both areas with insights that drive growth. The… more
- Nuvance Health (Poughkeepsie, NY)
- …procedures to maintain and improve quality, cost effectiveness and customer satisfaction. Responsibilities: 1.Responsible for daily operations of assigned modalities ... and implements policies and procedures to ensure quality, compliance, safety and customer service. 10.Monitors and promotes a strong customer service focus.… more
- IBM (Yorktown Heights, NY)
- …solutions and services. This role involves market research, lead generation, client engagement , and working closely with technical teams to tailor solutions that ... address customer security needs. The BDE will also develop strategic...services. This role involves market research, lead generation, client engagement , and working closely with technical teams to tailor… more
- American Express (New York, NY)
- …behaviorally triggered and dynamic content campaigns to drive retention and engagement , including ongoingA/B testing and performance reporting. + Oversee the ... performance coupled with go-forward plans ensuring consideration of comprehensive Customer Experience + Partner with internal product and data stakeholders… more
- Nestle (New York, NY)
- …sales, service, and operations, all while ensuring a seamless and inviting customer experience. Your leadership will be pivotal in executing innovative store ... and develop people to drive a culture of high performance and engagement . Recognize and reward excellence while addressing any performance issues promptly. Create… more
- Amazon (New York, NY)
- …internal customer service, employee onboarding, talent management, and employee engagement . You will understand the importance of accurate and timely HR metrics ... corners with data-driven recommendations that improve organizational effectiveness, employee engagement , and talent development. You will drive strategic initiatives… more
- Heritage Financial Credit Union (Middletown, NY)
- …and new members by building, maintaining, and deepening relationships through exceptional customer service and tailored solutions. This includes, but is not limited ... platforms, including chat, online accounts, and marketing leads + Effectively perform Lobby Engagement and First Impression Opening daily + Ability to open and close… more
- The Estee Lauder Companies (New York, NY)
- …matrixed environment and manage multiple stakeholders. + Passion for consumer engagement and driving best-in-class customer experiences. Equal Opportunity ... digital marketing, data analytics, IT, and brand stakeholders to enhance consumer engagement , drive loyalty, and increase lifetime value. The role requires a… more
- The Estee Lauder Companies (New York, NY)
- …are consistent and coherent across channels. + Responsible for executing all consumer engagement activity for NA as cohesive lever to NA g2m and media planning ... consumer priorities. Responsible for reporting on all media and consumer engagement activity against campaignsPartner with external agencies to develop, execute, and… more