- Coinbase (Sacramento, CA)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to ... and optimizing customer support interactions to create an effortless experience . As a CX Technical Program Manager , you will play a critical role… more
- Coinbase (Sacramento, CA)
- …ownership environment.* *What you'll be doing (ie. job duties): * Wear multiple hats of Customer Experience , CX Agent Experience and Technology leader to ... chain.* *The APT organization is responsible for building the customer experience platforms that streamlines the ...and applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add… more
- Zoom (San Jose, CA)
- What you can expect We are looking for a Senior CX Operations Manager with focus on Renewals Operations to drive forecast accuracy, operational excellence, and ... improvements. What we're looking for + Have 4-7 years of experience in Sales Operations, Customer Success Operations, or Renewal Operations in a B2B SaaS… more
- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... activities + Perform other duties as assigned. QUALIFICATIONS: + Establishing a customer centric experience , and building brand loyalty through website and… more
- Amazon (San Francisco, CA)
- …how GenAI is revolutionizing the way we write code? The Amazon Music Customer eXperience Infrastructure (CXI) team is seeking an entrepreneurial Senior Product ... Manager , Technical to own and drive our Multi-Modal Experience Framework - a startup-like initiative within Amazon Music that's redefining how we build… more
- Coinbase (Sacramento, CA)
- …The Senior Manager , HR Business Partner will support Coinbase's global Customer Experience organization, playing a vital role in ensuring the functions ... lead, and develop a team of direct reports *Nice to haves:* * Experience supporting Customer experience agents, or other front-line workers * Experience … more
- Intuit (San Diego, CA)
- …team priorities, and developing the organization. **What you'll bring** * 7+ years of Customer Experience experience , including leading in a highly matrixed, ... **Overview** Intuit is seeking an experienced CX leader to lead the Customer ...& customer growth* Strong acumen in understanding customer behavior with experience in consumer segmentation… more
- Cisco (San Jose, CA)
- Technical Customer Experience Manager | GES West (1429040) Apply (https://jobs.cisco.com/jobs/Login?projectId=1429040) + Location:San Jose, California, US + ... is filled or if a sufficient number of applications are received._** **Technical Customer Experience Manager ** **Advanced Services.** ** Customer Focus.**… more
- UGI Corporation (Rocklin, CA)
- …this role will be rotating with an occassional Saturday. Job Summary: The Customer Experience Supervisor ( CX Supervisor) demonstrates effective business ... of CX Advocates. The CX Supervisor ensures his/her team of customer care professionals delivers an excellent quality experience for every step in the… more
- SAP (Palo Alto, CA)
- …Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. **SAP Customer Experience ( CX )** - Knowledge of e-commerce, sales, ... are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with...ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience… more