- Amazon (Culver City, CA)
- …business success with advertisers - Manage prioritization and trade-offs among customer experience , monetization, technical and operational lift, and competing ... us well for the long-term. As a Principal Product Manager - Tech, Ad CX , you will...you will leverage Machine Learning to create an advertising experience that is customer -obsessed, non-intrusive, and engaging.… more
- Amazon (Stockton, CA)
- …in ways that are rewarding, fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing ... and improvement of future state workflow across Mechatronics & Sustainable Packaging Customer Experience (MSP- CX ) product portfolios. Key job… more
- Coinbase (Sacramento, CA)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to ... and optimizing customer support interactions to create an effortless experience . As a CX Technical Program Manager , you will play a critical role… more
- Coinbase (Sacramento, CA)
- …ownership environment.* *What you'll be doing (ie. job duties): * Wear multiple hats of Customer Experience , CX Agent Experience and Technology leader to ... chain.* *The APT organization is responsible for building the customer experience platforms that streamlines the ...and applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add… more
- Robert Half The Creative Group (El Segundo, CA)
- …We're looking for a strategic, service-driven leader to oversee and enhance our customer experience and loyalty operations for a portfolio of high-growth, ... subscription-based brands. Reporting to the Director of Customer Experience , this role will be instrumental in executing retention strategies, refining… more
- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... activities + Perform other duties as assigned. QUALIFICATIONS: + Establishing a customer centric experience , and building brand loyalty through website and… more
- Coinbase (Sacramento, CA)
- …The Senior Manager , HR Business Partner will support Coinbase's global Customer Experience organization, playing a vital role in ensuring the functions ... lead, and develop a team of direct reports *Nice to haves:* * Experience supporting Customer experience agents, or other front-line workers * Experience … more
- Robert Half Office Team (El Segundo, CA)
- Description We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El Segundo, ... to drive impactful initiatives. Responsibilities: * Develop and implement customer experience and retention strategies to enhance...programs, and customer engagement initiatives. * Hands-on experience with CX platforms such as Zendesk,… more
- UGI Corporation (Rocklin, CA)
- …this role will be rotating with an occassional Saturday. Job Summary: The Customer Experience Supervisor ( CX Supervisor) demonstrates effective business ... of CX Advocates. The CX Supervisor ensures his/her team of customer care professionals delivers an excellent quality experience for every step in the… more
- Cisco (San Jose, CA)
- Customer Program Manager Apply (https://jobs.cisco.com/jobs/Login?projectId=1446675) + Location:Offsite, San Jose, California, US + Alternate LocationREMOTE + ... most advanced and emerging technologies. We are seeking a Customer Program Manager to lead strategic ...programs that encompass both hardware and software components + Experience with customer engagement in large-scale environments… more