- Oracle (Pleasanton, CA)
- **Job Description** The Principal / Senior Principal Product Manager for Oracle Fusion CX CPQ will own the product strategy and execution for CPQ, with a ... Subscription Management, Billing, etc.), supporting end-to-end quote-to-cash flows. + Champion customer and seller experience , ensuring features are intuitive,… more
- Amazon (Culver City, CA)
- …for a Senior Manager , Product Management - Tech to lead our Ad Customer Experience (Ad CX ) optimization initiatives and help transform how advertisers ... via streaming media around the world. As a Senior Manager , Product Management - Tech, Ad CX ...inventing and launching intelligent ad load solutions that balance customer experience with advertiser value. You will… more
- Intuit (San Diego, CA)
- …our IES organization and championing the role of our CSM's as the quarterback of the customer experience . This is a unique opportunity to lead one of the largest ... from the Intuit Enterprise Suite (IES). As a **Group Manager of Customer Success Management** , you...Account Managers. + Drive the next evolution of differentiated experience in partnership with our CX leaders… more
- Coinbase (Sacramento, CA)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... *What You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Coinbase (Sacramento, CA)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing)...you will collaborate closely with Engineering, Data Science, and CX teams to align on ambitious objectives, define strategy,… more
- Coinbase (Sacramento, CA)
- …validate assumptions, and support data-driven decision-making. * * Experience in CX and Compliance analytics: *You've partnered with customer support and ... data solutions that improve operations, ensure regulatory accuracy, and enhance the customer experience . *Pay Transparency Notice:* Depending on your work… more
- Coinbase (Sacramento, CA)
- …that influence company strategy. * Drive organizational initiatives to scale customer experience analytics through better systems, automation, and governance. ... background in machine learning, experimentation, and statistical analysis applied to product, customer experience , or operations. * Proven ability to partner… more
- Verint Systems, Inc. (Sacramento, CA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... member of Professional Services, the role of the Program Manager is to serve as a customer ...and shortcomings of the program management process and perceived customer experience . + Leads a program team,… more
- Verint Systems, Inc. (Sacramento, CA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com . **Overview of Job Function:** The Senior Manager , Financials Applications, will play a pivotal role within the IT Corporate… more
- DoorDash (San Francisco, CA)
- …platform. You'll partner cross-functionally with Engineering, Data Science, Risk Operations, and Customer Experience teams to build and evolve the fraud ... products and verticals. We're looking for a Lead Product Manager to lead strategy and execution in this space....the Director of Trust, Safety & Integrity within the Customer Experience and Fraud organization. You're excited… more