• CX Technical Program Manager

    Coinbase (Austin, TX)
    …collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to ... and optimizing customer support interactions to create an effortless experience . As a CX Technical Program Manager , you will play a critical role… more
    Coinbase (08/09/25)
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  • Engineering Manager , CX

    Coinbase (Austin, TX)
    …ownership environment.* *What you'll be doing (ie. job duties): * Wear multiple hats of Customer Experience , CX Agent Experience and Technology leader to ... chain.* *The APT organization is responsible for building the customer experience platforms that streamlines the ...and applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add… more
    Coinbase (08/09/25)
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  • Senior Manager , HRBP ( CX )

    Coinbase (Austin, TX)
    …The Senior Manager , HR Business Partner will support Coinbase's global Customer Experience organization, playing a vital role in ensuring the functions ... lead, and develop a team of direct reports *Nice to haves:* * Experience supporting Customer experience agents, or other front-line workers * Experience more
    Coinbase (08/09/25)
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  • Senior Manager , Research & Customer

    NRG Energy, Inc. (TX)
    …Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience ( CX ) will be responsible for research, analysis, ... **Responsibilities** + Proactively lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play a role… more
    NRG Energy, Inc. (08/14/25)
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  • Call Center Customer Service Manager

    Mass Markets (Killeen, TX)
    …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team...in call center operations management is required, with additional experience in customer service, technical support, or… more
    Mass Markets (07/10/25)
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  • Customer Success Manager (CSM) - SAP…

    SAP (Houston, TX)
    …Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. **SAP Customer Experience ( CX )** - Knowledge of e-commerce, sales, ... are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with...ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience more
    SAP (07/18/25)
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  • Manager , Site Strategy

    Coinbase (Austin, TX)
    …and alignment. Attendance is expected and fully supported. As part of the Customer Experience organization, the Vendor Strategy & Site Operations team is ... responsible for Customer Experience vendor strategy, third-party and captive...Drive contractual standardization in partnership with Sourcing, ensuring that CX vendor contracts evolve with business requirements. Act as… more
    Coinbase (08/17/25)
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  • Senior Manager , Analytics Engineering

    Coinbase (Austin, TX)
    …validate assumptions, and support data-driven decision-making. * * Experience in CX and Compliance analytics: *You've partnered with customer support and ... data solutions that improve operations, ensure regulatory accuracy, and enhance the customer experience . ID: P66578 *Pay Transparency Notice:* Depending on your… more
    Coinbase (08/09/25)
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  • Sr. Manager , Demo Strategy

    Verint Systems, Inc. (Austin, TX)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... the art of the possible. As a Demo Strategy Manager , you will lead a presales team, ensuring timely...partners, press, and analysts. Familiarity with Verint or similar CX Automation, CCaaS or Workforce Engagement products required. **Principal… more
    Verint Systems, Inc. (08/16/25)
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  • Sr Sales Manager - AI Applications, Spec…

    Amazon (Austin, TX)
    …leading leaders with proven results - Leadership experience in a customer -facing role in the CX /VDI technology industry Preferred Qualifications - ... - part market maker, part operator and part general manager - and will build a strategy focused on...build a strategy focused on outcome-based selling, winning new customer segments and growing existing customer segments… more
    Amazon (07/18/25)
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