- Coinbase (Austin, TX)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to ... and optimizing customer support interactions to create an effortless experience . As a CX Technical Program Manager , you will play a critical role… more
- Coinbase (Austin, TX)
- …ownership environment.* *What you'll be doing (ie. job duties): * Wear multiple hats of Customer Experience , CX Agent Experience and Technology leader to ... chain.* *The APT organization is responsible for building the customer experience platforms that streamlines the ...and applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add… more
- Coinbase (Austin, TX)
- …The Senior Manager , HR Business Partner will support Coinbase's global Customer Experience organization, playing a vital role in ensuring the functions ... lead, and develop a team of direct reports *Nice to haves:* * Experience supporting Customer experience agents, or other front-line workers * Experience … more
- Baylor Scott & White Health (Dallas, TX)
- …Customer Experience Strategy & Operations Associate will support the Senior Manager of Customer Experience Strategy by driving both strategic ... Collaborate with SVPs and executive leadership to develop and execute the Customer Experience Office vision, roadmap, and OKRs + Support strategic projects (eg… more
- Cisco (TX)
- Technical Customer Experience Manager | GES West (1429040) Apply (https://jobs.cisco.com/jobs/Login?projectId=1429040) + Location:San Jose, California, US + ... is filled or if a sufficient number of applications are received._** **Technical Customer Experience Manager ** **Advanced Services.** ** Customer Focus.**… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team...in call center operations management is required, with additional experience in customer service, technical support, or… more
- SAP (Allen, TX)
- …Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. **SAP Customer Experience ( CX )** - Knowledge of e-commerce, sales, ... are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with...ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience… more
- Coinbase (Austin, TX)
- …validate assumptions, and support data-driven decision-making. * * Experience in CX and Compliance analytics: *You've partnered with customer support and ... data solutions that improve operations, ensure regulatory accuracy, and enhance the customer experience . ID: P66578 *Pay Transparency Notice:* Depending on your… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... the art of the possible. As a Demo Strategy Manager , you will lead a presales team, ensuring timely...partners, press, and analysts. Familiarity with Verint or similar CX Automation, CCaaS or Workforce Engagement products required. **Principal… more
- Amazon (Austin, TX)
- …leading leaders with proven results - Leadership experience in a customer -facing role in the CX /VDI technology industry Preferred Qualifications - ... - part market maker, part operator and part general manager - and will build a strategy focused on...build a strategy focused on outcome-based selling, winning new customer segments and growing existing customer segments… more