- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center. This leadership… more
- Toyota (Plano, TX)
- …move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. **To save time ... movement for everyone. We are seeking a Technical Program Manager (TPM) to lead our technology programs. This role... leading engineering teams in product driven companies. + Experience managing the delivery of SDKs, CX … more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client...Operations, or a related field. + 5+ years of experience in a contact center, with at least 2… more
- Amazon (Dallas, TX)
- …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... solutions in Brownfield and Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the… more
- Mass Markets (TX)
- … satisfaction. + Maintain high service quality standards to ensure a positive customer experience CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- EPAM Systems (Austin, TX)
- EPAM is seeking a dynamic and highly skilled **SAP Business Consulting Manager ** to lead our SAP engagements and serve as a trusted advisor to clients on SAP ... architecture with client goals, and participate in pre-sales activities, customer proposals, and statements of work + Build and...field + 8+ years of SAP consulting and engineering experience , with a focus on SAP S/4HANA implementations +… more
- Amazon (Dallas, TX)
- … obsession, and ownership of the end-to-end product development cycle ( customer engagements, stakeholder buy-ins and requirements definition, CX design, ... a clear and concise manner to a variety of audiences - Demonstrated experience translating customer needs and product opportunities into innovative and detailed… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence. + Monitor and manage… more
- CIBC (Austin, TX)
- …**Employment Type** Regular **Weekly Hours** 40 **Skills** Business Development, Client Service, Customer Experience ( CX ), Ensure Compliance, Group Problem ... CIBC.com (https://www.cibc.com/en/about-cibc.html) **What You'll Be Doing** As a **Relationship Manager ,** you'll focus on growing direct revenue, retaining high-net-worth… more
- Coinbase (Austin, TX)
- …and alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering ... best in class support across multiple customer segments. The Global Compliance Operations Team is responsible...in you: * Bachelor's degree or 3+ years of experience within the Compliance field. * 2-3+ year of… more