- Meta (New York, NY)
- …and contribute to the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer Support) Responsibilities: ... a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part...unlocks the power of customer feedback and insights to drive customer experience … more
- Insight Global (New York, NY)
- …. Skills and Requirements - 2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1-2+ ... is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The...experience supporting c-level/executives - Proven expertise with positive customer service skills and communication skills - onsite technical… more
- City of New York (New York, NY)
- …Description The New York City Employees' Retirement System is recruiting for one (1) Full-Time Customer Experience Analyst . Reporting to the CX Lead, the CX ... enhance customer satisfaction and drive a great customer experience for the clients who serve...research, including surveys, interviews, and focus groups, to gather customer insights and feedback. - Benchmarking: Monitor… more
- The Hertz Corporation (Albany, NY)
- …across the organization. **A Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau ... role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting...dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.… more
- LinkedIn (New York, NY)
- …organizations thrive and grow through marketing excellence. LinkedIn Marketing Solutions (LMS) Customer Insights team is seeking a dynamic, visionary Strategic ... Insights Analyst with a strong technical background and proven expertise...tools to address business challenges, including proving and improving customer value + Cross-Functional Collaboration: Work closely with Sales,… more
- US Bank (New York, NY)
- … to join our Business Banking Analytics team within our Enterprise Analytics & Customer Experience (EACX) Department. This role involves a blend of descriptive ... transformation. + Ability to partner with product partners, marketing, strategic partners, customer experience , and various business partners to translate a… more
- Comscore (Albany, NY)
- …Marketing, Economics or similarly related discipline. MBA preferred + 5+ years of customer success / insights experience , including working with and ... **Job Title:** Lead Analyst , Client Insights **Location:** Remote **About...clients + Project management expert, having 2+ years of experience managing multiple projects simultaneously and client relationships +… more
- Publicis Groupe (New York, NY)
- …100 countries, Publicis Groupe employs around 103,000 professionals. **Overview** The Audience Insights Analyst will support internal agencies and clients by ... first party and third-party data to create detailed audience profiles, uncover behavioral insights , and map customer journeys that inform strategic planning and… more
- Amazon (New York, NY)
- …Experience using data and metrics to measure impact and determine improvements - Experience using customer research, hard data and metrics to back up ... Description As a Survey Researcher on the Reputation Marketing & Insights team, you will measure marketing campaign effectiveness through surveys. You will design,… more
- Insight Global (Tarrytown, NY)
- Job Description Insight Global is looking for a Salesforce Experience Cloud Technical Business Analyst to sit remote with 1 day a week in Sleepy Hollow, NY. ... . Skills and Requirements -5+ years experience as a Salesforce Experience Cloud Technical Business Analyst -Strong understanding and knowledge of Salesforce… more