- Palo Alto Networks (Santa Clara, CA)
- …& Roadmap: Define, champion, and execute a forward-looking roadmap for IT Customer Experience (CX) products, prioritizing AI to create predictive, proactive, ... health, drive customer self-service, and improve case deflection rates. + Customer Journey Mapping & VoC Integration: Utilize advanced analytics and Voice… more
- Palo Alto Networks (Santa Clara, CA)
- …strategic accounts and key industry segments. + Collect, analyze, and synthesize customer and field feedback to translate real-world insights into actionable ... market alignment. + Act as the voice of the customer ( VoC ) during product testing and evaluation,...propositions for both technical and executive audiences. + Strong customer advocacy and relationship-building skills, with experience … more
- Coinbase (Sacramento, CA)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... the intersection of product and support to transform the customer experience . We're hiring a Senior Program...and operationalize a long-term strategy for risk based on customer feedback and VOC , including engagement models,… more
- J&J Family of Companies (Irvine, CA)
- …+ Strong strategic marketing fundamentals including positioning, claims, advertising judgment, and customer insights is required. + Proven track record of ... Our Vision team solves the toughest health challenges. Help combine cutting-edge insights , science, technology, and people to encourage eye care professionals and… more
- Amphenol CIT (Cerritos, CA)
- … needs. + Collaborate with Sales to engage key customers, gather Voice of Customer ( VOC ) insights , and translate requirements into actionable product plans. ... drives profitability through strong product management, cross-functional collaboration, and customer engagement. Acting as the central link between Sales,… more
- Elkay (Paso Robles, CA)
- …that drives confident installation and adoption. + Voice of Customer ( VOC ) Capture: Capture field feedback and application-specific insights to inform ... are the driving force behind our superior quality, product ingenuity, and exceptional customer experience . Our commitment to our people and their professional… more
- Envista Holdings Corporation (Brea, CA)
- …launch communications and assets. ** Customer -Centric Marketing:** Champion the Voice of Customer ( VOC ) by integrating insights into brand strategies and ... and relevance across markets, ensuring alignment with global business objectives and customer needs. The role requires strategic thinking and a passion for brand… more
- Envista Holdings Corporation (Thousand Oaks, CA)
- …into actionable insights + Medical device or dental related industry experience is a plus \#LI-RJ1 IND123 **Target Market Salary Range:** Actual compensation ... functionality, recommend best practices and prescribe rollout plans, including: VOC , training, communication, testing, and release management + Effectively manage… more