- Deloitte (Chicago, IL)
- Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with customers ... 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate...Work with business stakeholders to translate their objectives into VOC (Voice of Customer ) solutions, journey maps,… more
- Crate & Barrel (Northbrook, IL)
- …the Voice of the Customer ( VOC ) program, transforming complex customer feedback and data into actionable insights and high-impact business strategies. ... inclusive mindset to join our team as a Manager, Customer Experience . The Customer ...Leadership: Own and evolve the enterprise-wide Voice of the Customer ( VoC ) strategy, ensuring customer … more
- UKG (Springfield, IL)
- …or business recommendations. Professional Experience + 7-10 years of progressive experience in CX analytics, customer insights , or related business ... experience with CX analytics or Voice of Customer ( VoC ) platforms such as Medallia, Qualtrics,...enterprise, or consulting environments. + Track record of leading customer experience or insights initiatives… more
- Crate & Barrel (Northbrook, IL)
- …a driven professional with an inclusive mindset to join our team as a Project Lead, Customer Experience The Customer Experience (CX) Project Lead is ... CX Manager, this role will manage projects derived from VoC insights , track progress against key metrics,...A day in the life as a Project Lead, Customer Experience + Customer Journey… more
- The Hertz Corporation (Springfield, IL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience -where ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive… more
- CH Robinson (Chicago, IL)
- …Global Customer Success Organization is committed to delivering a best-in-class customer experience by cultivating trust, aligning goals, and translating the ... Organization. This paid internship is designed to gain hands-on experience in a fast-paced world of global supply chain...voice of the customer ( VOC ) into actionable strategies. As an… more
- Elkay (Downers Grove, IL)
- …are the driving force behind our superior quality, product ingenuity, and exceptional customer experience . Our commitment to our people and their professional ... in new product development, market insight generation, and voice of customer ( VOC ) development while contributing to strategic projects that support… more
- Edwards Lifesciences (Naperville, IL)
- …for Senior Downstream Product Marketing Manager, a strategic marketer with deep experience in cardiovascular technologies and a passion for improving lives through ... and market adoption of Edwards IHFM products. You'll translate clinical insights into compelling marketing strategies, support sales teams with high-impact tools,… more
- Abbott (Abbott Park, IL)
- …and insights teams** to conduct market research, uncover payer voice-of- customer ( VOC ), assess competitive threats, and identify new opportunities for ... and we are in search of experienced candidates with market access experience in payer value proposition development and management and patient support program… more
- Coinbase (Springfield, IL)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... the intersection of product and support to transform the customer experience . We're hiring a Senior Program...and operationalize a long-term strategy for risk based on customer feedback and VOC , including engagement models,… more