- EchoStar (El Segundo, CA)
- …initiatives that strengthen relationships, reduce churn, and enhance the overall customer experience . This role turns strategy into coordinated execution ... customers at scale. We're seeking a hands-on and data-informed leader to drive customer loyalty and lifecycle...(or equivalent experience ) + 3+ years of experience in customer experience , lifecycle… more
- Intuit (San Diego, CA)
- …Assisted Services Growth team, you will be responsible for building and leading the customer experience practice to drive innovation in the way we attract and ... customer and expert measures focused on growth, customer experience and scalability. + Stay on...of curiosity in bold, large scale problems. + Boundaryless Leader : Cross-functional leadership experience , partnering to influence… more
- Intuit (San Diego, CA)
- …and most innovative places to work year upon year. As Group Manager of Intuit's Customer Experience team, you will be responsible for driving the development of ... the customer experience strategy. By defining the program...leveraging both AI and human expertise. + Manage and lead customer -facing support teams in identifying and… more
- Intuit (Mountain View, CA)
- **Overview** Join our Customer Success organization as a Customer Experience professional, leading a portfolio of external partners responsible for ... and alignment to our business goals. As a senior leader , you will contribute to the strategic vision for...for our Small Business customers. **Responsibilities** + **Elevate the Customer and Expert Experience ** - champion … more
- Intuit (San Diego, CA)
- …thinking to influence cross-functional teams across Intuit, even in challenging situations.** + ** Customer Experience :** **Champion the customer and expert ... lead operations and a distributed professional workforce. The Customer Success team is executing on key company-wide initiatives...+ ** Experience :** **Minimum of 5 years in Customer Experience strategy, product management or related… more
- Rubrik (Palo Alto, CA)
- …are skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood ... challenges that come your way. **About the role:** The Customer Experience Manager is a key role...escalations while leveraging cross-functional relationships, to maintain and enhance customer confidence in Rubrik as the leader … more
- Abbott (Alameda, CA)
- …To be successful in this space, it is imperative Abbott creates a best-in-class customer experience through a leading digital ecosystem that is personalized and ... Abbott is a global healthcare leader that helps people live more fully at...Diabetes. **What You'll Work On** The goal of Global Customer Experience (GCX) is a unified, consistent,… more
- Intuit (San Diego, CA)
- … customer -centric operations and initiatives. The ideal candidate is a: + Customer Experience Advocate: Demonstrated ability to remove friction and deliver ... leading change, and advocating for platform improvements. **Responsibilities** + Champion Customer and Expert Experience : Drive initiatives and collaborate with… more
- PennyMac (Pasadena, CA)
- …goals. The Customer Experience / Mortgage Call Center Manager will : + Lead a team of Customer Experience Specialists focused on providing best in ... through the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager...teams + Collaborate closely with other functions to ensure customer pain points are prioritized + Lead … more
- The Hertz Corporation (Sacramento, CA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...starting salary for this role is $100K, commensurate with experience . **What You'll Do:** + Lead initiatives… more