- Meta (Burlingame, CA)
- **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a global team that unlocks the power of customer ... contribute to the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer Support) Responsibilities: 1.… more
- Intuit (Mountain View, CA)
- …seeking a passionate, experienced and highly skilled Staff Experience Service Strategy Leader to play a pivotal role in Customer Success for Intuit ... experience for IES customers. This is a unique opportunity to leverage customer experience as a strategic advantage, ensuring a seamless journey that not… more
- Palo Alto Networks (Santa Clara, CA)
- …**Application Product Roadmap** . Your solutions will enable scalable operations, enhance customer experience , and drive adoption across internal and external ... acumen and influencing skills to shape strategic decisions and direction for customer experience (CX) operations through a combination of technology, data,… more
- The Hertz Corporation (Sacramento, CA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...starting salary for this role is $100K, commensurate with experience . **What You'll Do:** + Lead initiatives… more
- Virgin Galactic (Tustin, CA)
- …customer journey. Reporting directly to the Chief Information Office, the Director, Digital Customer Experience will lead the delivery of a seamless, ... Galactic is currently seeking a highly skilled Director, Digital Customer Experience to join the IT leadership...lead the development and evolution of our digital customer platform to enable a bespoke and exclusive … more
- Intuit (San Francisco, CA)
- **Overview** We're looking for a skilled and passionate Customer Experience Professional to elevate the QuickBooks Live Expert Assisted experience . You'll ... ** Experience & Industry Expertise** 6-8 years of experience in customer experience strategy,...lead ** **Drive Strategic Initiatives** - Own and execute customer service initiatives to address customer needs.… more
- Amazon (Sebastopol, CA)
- …customer issues, where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in the development of ... commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities....to be at the heart of where innovation meets customer obsession? Customer Experience Operations… more
- Abbott (Alameda, CA)
- …Diabetes Care FreeStyle Libre continuous glucose monitor (CGM) sensor and customer experience delivers patient-centered solutions and empathetic experiences ... Abbott is a global healthcare leader that helps people live more fully at...Fortune. **The Opportunity** The **IT Business Architect for Global Customer Experience (Marketing / Customer … more
- Intuit (San Diego, CA)
- **Overview** Intuit is seeking an experienced CX leader to lead the Customer Success Assisted Services Growth team within Intuit's Consumer Ecosystem ... the organization. **What you'll bring** * 7+ years of Customer Experience experience , including leading...identify customers needs and uses a cross-functional approach to lead experiments that will test customer behavior… more
- Intuit (San Diego, CA)
- …experimentation and innovation. **What you'll bring** + Minimum of 5 years in Customer Experience , including leading in a highly matrixed, cross-functional, and ... to identify critical data that will help develop solutions to improve customer experience + Proactively simplifies and continuously improves existing processes… more