- Amazon (San Francisco, CA)
- … experience managing multiple calendars - Experience in external enterprise customer -facing role as a technical lead , with strong oral and written ... of support when it comes to identifying issues that can impact the customer experience , and this role will ensure we are meeting our commitments to customers… more
- Capgemini (San Francisco, CA)
- …contact/service center expertise, or similar to help a brand reach and deliver their customer experience in the right channel, at the right time, and with ... operating model strategy:** Experience creating and/or leading pillars of Customer Experience / Marketing transformation strategy, defining digital or… more
- Verint Systems, Inc. (Sacramento, CA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... outlining both strengths and shortcomings of the program management process and perceived customer experience . + Leads a program team, including customer … more
- Wells Fargo (West Sacramento, CA)
- …lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the ... + Resolve low to moderately complex issues regarding the customer and employee experience , risk, and growth...demonstration of available digital options to support adoption and customer convenience + Lead the branch while… more
- Ford Motor Company (Sacramento, CA)
- …and roadmap for Ford's Integrated Services, aligning with overall business objectives, customer experience goals, and GDIA's enterprise data strategy. + Identify ... and delivering cutting-edge software subscriptions and services that enhance the customer journey and unlock new revenue streams. The Global Data, Insights… more
- Fujifilm (Sacramento, CA)
- …and optimal product operation, utilizing validated applications, protocols, and processes. Escalates customer satisfaction concerns to Senior II, Lead SSAT or ... Synapse System Administration level to appropriately assess and effectively communicate the customer 's experience to HCUS. These customer interfaces can… more
- Trellix (Sacramento, CA)
- …security solutions. **About the Role** : + You will be responsible for overall customer experience and successful delivery of services. + You will build and ... Customer review and consideration, and once approved, integrate into the customer 's infrastructure. + You will lead or participate in system configuration,… more
- Cisco (San Francisco, CA)
- …Product Management organizations to deliver top class Customer and Support Experience . As a People Leader within the Meraki Escalations Engineering ... Specialist Group is part of the Catalyst and Meraki CEAD ( Customer Escalations Adoption and Deployment) Engineering organization. This group's primary responsibility… more
- Intuit (Mountain View, CA)
- …history of delivering customer -driven products designed to create a great customer experience + Strong A/B Testing and Data-Driven product management skills ... benefit of growing their revenue and improve their lead to customer conversion rate. As Senior...builder-focused engineers to rapidly iterate on the core product experience to get to product market fit + Dry… more
- Marriott (Chula Vista, CA)
- …strategy, driving customer loyalty by delivering service excellence throughout each customer experience . * Executes and supports the company's customer ... loyalty and property's brand standards by delivering service excellence throughout each customer experience . * Services our customers in order to grow share… more