- TEKsystems (Pasadena, CA)
- Mortgage/Financial Loan SpecialistRole Overview The Customer Experience Specialist I serves as the primary contact for consumers following their initial licensed ... call center experience + Ideal for candidates with exposure to customer service, financial services, or mortgage operations Pay and Benefits The pay range… more
- PennyMac (Westlake Village, CA)
- …aspirations of homeownership through the complete mortgage journey. A Typical Day The Tech Lead of Customer Digital Experience is a key leadership role ... and fostering a collaborative and productive environment. The Tech Lead combines technical expertise with leadership skills to drive...in Computer Science or a related field, or equivalent experience . + Proven experience as a full-stack… more
- ServiceNow, Inc. (Santa Clara, CA)
- …https://www.linkedin.com/company/servicenow/life/userexperience/ As part of the Customer and Partner Experience team, you will help lead design across a ... to today - ServiceNow stands as a global market leader , bringing innovative AI-enhanced technology to over 8,100 customers,...in our products. This role is part of our Experience Design (EX) team that uses their superpower of… more
- Nutanix (San Jose, CA)
- …Resources, Business Administration, or related field. Master's degree preferred. + Experience supporting global engineering and customer -facing teams is highly ... thrive in our dynamic environment where you can leverage your expertise to lead a high-performing People Business Partner team, innovate employee experience … more
- Intuit (San Diego, CA)
- …removing friction and delivering stellar human customer experiences. + **Premium Experience Delivery** - experienced delivery leader for high value, complex ... scale teams of over 200 a plus. + **Boundaryless Leader ** : Cross-functional leadership experience , partnering to...**How you will lead ** + Champion a customer and Expert experience focused environment, drive… more
- Intuit (San Diego, CA)
- …removing friction and delivering stellar human customer experiences. + **Premium Experience Delivery** - experienced delivery leader for high value, complex ... operations and teams. The ideal candidate is a: + ** Customer Experience Advocate** : 10+ years of...leading large, scaled teams of over 500+. + **Boundaryless Leader ** : Cross-functional leadership experience , partnering to… more
- SpaceX (Hawthorne, CA)
- …with teams of 25+ hourly employees; or 1+ years of SpaceX customer support operations experience as a lead PREFERRED SKILLS AND EXPERIENCE : + 2+ years in ... We are seeking a dynamic and experienced Supervisor to lead within the Customer Support team. The...process improvements and implement changes to enhance efficiency and customer experience + Collaborate with other departments… more
- Merck (Sacramento, CA)
- …that works collaboratively with other field-based employees such as the Vaccine Key Customer Leader (VKCL), Vaccine Medical Affairs Leader (VMAL), Region ... Management, Business Management, Business Opportunities, Business Performance Management, Business Reviews, Customer Accounts, Customer Experience Design, … more
- Coinbase (San Francisco, CA)
- …skills you will play a crucial role ensuring we deliver an outstanding high value customer experience globally. *What you'll be doing (ie. job duties):* * ... expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a...and support initiatives aimed at streamlining operations and improving customer experience metrics. Achieve SLAs, productivity and… more
- Amazon (Culver City, CA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested...Category Manager to understand Category strategy and discuss your Customer (s) role in their strategy. * Lead … more