- Intuit (Mountain View, CA)
- …+ Partner across Marketing, Engineering, and BU Product teams to deliver an integrated customer experience ecosystem. + Lead the evolution of experimentation ... + 10+ years' experience in Martech, product management, or digital customer experience leadership roles in technology-driven businesses. + Proven track… more
- DoorDash (San Francisco, CA)
- …role will report into our DashPass Consumer Experience Lead and lead the strategic planning to drive industry-leading customer experience initiatives ... the Team As one of DoorDash's core operations teams, Customer Experience , ensures that when there are...success metrics, develop strategies to optimize those metrics and lead cross-functional teams to implement those strategies in a… more
- Amazon (Santa Monica, CA)
- …GTM strategies for Connect's AI suite of features. Amazon Connect is an AI-powered customer experience solution that puts technology to work to drive customer ... human agents work side-by-side with full context through every customer interaction. We turn fragmented customer data...growing services in the history of AWS and a leader in the Contact Center as a Service (CCaaS)… more
- Crate & Barrel (San Diego, CA)
- …advancement on the sales team. A day in the life as a Team Leader , Customer Experience & Outreach + Lead designated functional team and manage associate ... modern design, then join the team as a Team Leader , Customer Experience & Outreach...Associates motivated. Under the direction of the Assistant Store Leader , Design & Trade you lead your… more
- Crate & Barrel (Costa Mesa, CA)
- …advancement on the sales team. A day in the life as a Team Leader , Customer Experience & Outreach + Lead designated functional team and manage associate ... inclusive mindset to join our team as a Team Leader , Customer Experience & Outreach...Associates motivated. Under the direction of the Assistant Store Leader , Design & Trade you lead your… more
- Intuit (San Diego, CA)
- …Come join the Intuit Customer Success team as the Principal of Retail Customer Experience Operations in Expert Network where you will play an integral role ... network. In this role, you will be a key leader in the design, build, and delivery of a...design and embed innovative changes in operations that improve customer experience , employee experience , and… more
- Coinbase (Sacramento, CA)
- …organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, to evolve ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- BeOne Medicines (San Mateo, CA)
- …where meaningful impact meets scale. As **Director, Product Management - Customer Experience , Oncology** , you will define and lead the strategy for BeOne's ... next-generation customer experience technologies for individuals affected by chronic lymphocytic leukemia...BeOne's mission to measurable patient and caregiver outcomes. + Lead **end-to-end product lifecycle** , from strategy and MVP… more
- DoorDash (San Francisco, CA)
- About the Team As one of DoorDash's core operations teams, Customer Experience and Integrity, ensures that when there are bumps in the last mile, there's always ... centers, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About...You're excited about this opportunity because you will + Lead Launch Readiness: Independently own and drive the operational… more
- Michaels (Palm Springs, CA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - PALM SPRINGS, CA Deliver a customer centric shopping experience by managing...by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to… more