- Google (San Francisco, CA)
- …in-person. + Deliver against assigned goals while prioritizing and delivering an excellent customer experience to Google's advertisers. Google is proud to be an ... **Minimum qualifications:** + Bachelor's degree or equivalent practical experience . + 2 years of experience ...sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with… more
- SpaceX (Hawthorne, CA)
- …customers. + Continuously monitor enterprise industry trends and best practices to enhance customer experience . + Collaborate + Work with internal leaders and ... broadband internet worldwide. As a member of the Starlink customer support team, you will lead the...QUALIFICATIONS: + Bachelor's degree and 7+ years of professional experience in customer operations, customer … more
- PagerDuty (San Francisco, CA)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... ultimately responsible for ensuring their success. As a key leader within the Customer Success organization, you...lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer … more
- The Hertz Corporation (Sacramento, CA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... Do:** 1. Contact Center Leadership - Operations, Revenue, and Experience You will own / lead omni-channel...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- ServiceNow, Inc. (San Diego, CA)
- …ahead of industry trends and emerging technologies to continuously evolve the digital customer experience . + Experience in leveraging or critically thinking ... work better for everyone. As the Senior Manager, Digital Customer Lifecycle & Adoption, you will lead ...on the function or industry. + 12+ years of experience in customer lifecycle, digital adoption, or… more
- Amazon (Culver City, CA)
- …on how to improve business input metrics that drive growth and improve end customer experience . * Analyze data and trends to identify, action and/or influence ... are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested...Category Manager to understand Category strategy and discuss your Customer (s) role in their strategy. * Lead … more
- J&J Family of Companies (Irvine, CA)
- …the creation, launch, and optimization of high-impact commercial programs that enhance customer experience and accelerate growth. Lead strategic initiatives ... ability to drive change, lead teams, and build scalable, customer -focused solutions. Experience with capital equipment order management, including… more
- AeroVironment (Petaluma, CA)
- …processes, incident responses, and customer interaction to improve the end-to-end customer experience + Manage the mishap reporting and review process with ... support. + Build and maintain a comprehensive high value customer experience program based on voice-of- customer...Are** Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile… more
- Amazon (Santa Clara, CA)
- …will advance applied data science best practices, leverage data and AI to drive customer experience (CX) improvements, and set new global standards for ... customer experience . This role requires you to...customer experience . This role requires you to work with a... - Experience managing data pipelines - Experience as a leader and mentor on… more
- Amazon (Santa Clara, CA)
- …The CET AI team leads AI and Large Language Model (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, ... Manager - Technical (PMT) on this team, you will lead the design and implementation of next-generation solutions that...and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work… more