- Amazon (San Francisco, CA)
- …customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also ... have the ability to gain stakeholder buy-in, negotiate and lead virtual teams. Your enterprise cloud experience ...them. You should be passionate about delivering a great customer experience by deploying AWS solutions and… more
- Merck (Sacramento, CA)
- …that works collaboratively with other field-based employees such as the Vaccine Key Customer Leader (VKCL), Vaccine Medical Affairs Leader (VMAL), Region ... Management, Business Management, Business Opportunities, Business Performance Management, Business Reviews, Customer Accounts, Customer Experience Design, … more
- Abbott (Alameda, CA)
- …successful incumbent will identify and create global programs to improve customer experience and reduce costs. Role Description + Lead global Customer ... Abbott is a global healthcare leader that helps people live more fully at...than 160 countries. **Job Description Summary** The Director, Global Customer Experience will oversee the global … more
- Honeywell (Torrance, CA)
- …guidance to program teams. + Monitor and report program performance metrics. + Ensure customer experience in Aerospace & Defense customers - Primes and/or other ... the organization's success and long-term growth. **KEY RESPONSIBILITIES** + Lead and oversee the execution of customer ...Management experience owning DoD contracts (FAR15). + Customer experience in Aerospace & Defense customers… more
- SAP (Palo Alto, CA)
- …for a career built on connection, creativity, and impact. Position title: SAP Customer Success iXp Intern - SAP Experience Center Showcase Support Location: ... notes during important visitsCoordination and support of all onsite customer and partner events in the Experience ...(ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services… more
- Genentech (South San Francisco, CA)
- …and enabling** the development of digital solutions that enhance the patient and customer experience across CMG. + **Advancing the mission** of seamless, ... best practices and enable scalable, efficient solutions across markets. + Partner with customer experience professionals to ensure product experience meets… more
- LiveRamp (San Francisco, CA)
- …+ Effectively identify and lead cross-functional initiatives to improve the customer experience + Ensure the Brands CSMs successfully deliver our solutions ... evolving compliance and privacy requirements.** Are you a seasoned Customer Success leader seeking a high-impact role?... customer experiences. **About you:** + 7 years customer -focused experience ( customer success and/or… more
- PagerDuty (San Francisco, CA)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... ultimately responsible for ensuring their success. As a key leader within the Customer Success organization, you...lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer … more
- Coinbase (Sacramento, CA)
- …skills you will play a crucial role ensuring we deliver an outstanding high value customer experience globally. What you'll be doing (ie. job duties): * Manage ... supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a...and support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity… more
- Oracle (Sacramento, CA)
- … customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the ... accounts with a focus on continuous improvements to customer utilization and experience , facilitating contract renewals,...participating in key initiatives, be a part of or lead the building of CS tools and enablers, mentoring… more