- Amazon (El Segundo, CA)
- …Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon ... issues, where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in the development of best… more
- Cognizant (San Francisco, CA)
- …. Exposure across operations service domains including Enterprise services, Digital customer experience , ML operations , and Content services. . Minimum ... of $20Mn+ and handling TCV of ~ $10-30Mn. . Extensive experience in the scale operations domain, advising clients on strategic priorities including but not… more
- Compass Group, North America (Los Angeles, CA)
- …procedural standards and expectations for the on-site retail operation as well as customer experience . The Retail Operations Manager will directly report ... MLS All-Star Games. Job Summary As the Rank+Rally Retail Operations Manager you will assist the Director of Retail...training and development of retail team that exemplify best-in-class customer experience . + Knowledge and ability to… more
- Meta (Menlo Park, CA)
- …clients and customers to drive positive impact across a global team 18. Experience with customer support/ operations software-oriented projects 19. ... our tooling in order to balance these needs. **Required Skills:** Support Experience Engineer - Tools & Automation, WhatsApp Operations Responsibilities: 1.… more
- SpaceX (Hawthorne, CA)
- …support operations with teams of 25+ hourly employees; or 1+ years of SpaceX customer support operations experience as a lead PREFERRED SKILLS AND ... EXPERIENCE : + 2+ years in synchronous (phone/chat/instant messaging) customer support operations . + Proven ability to lead and develop a team through… more
- Amazon (Santa Clara, CA)
- …leverage and optimize LLM infrastructure * Guide technical strategy for transforming both customer experience and Associate operations through generative AI ... Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI initiatives. In this role, you will spearhead the… more
- Navient (San Francisco, CA)
- …fraud issues, collaborating with Credit, Risk, Compliance, Legal, and Customer Experience teams. + Represent Fraud Operations during audits and executive ... and regulatory expectations. **About You:** + 3+ years of experience in fraud operations , credit risk, or...modeling. + Exposure to the full loan lifecycle and customer payoff/fulfillment processes. **Where:** + This role will be… more
- Adecco US, Inc. (Los Angeles, CA)
- …programs and personalized services + Work closely with the marketing, sales, and store operations teams to align customer experience initiatives + Train and ... a related field + 3+ years of experience in customer experience , customer service, or retail operations , preferably in the beauty industry + Strong… more
- 24 Hour Fitness, INC. (CA)
- …independently and collaboratively in a dynamic environment. o 2+ years of customer service experience in facilities operations , maintenance coordination, ... **FULL-TIME** Full-time **LOCATION** CA **Job Summary** The Facility Operations Support role is responsible for assisting in the coordination and execution of… more
- Allied Universal (Bakersfield, CA)
- …security industry, law enforcement, military and/or customer service + Experience in scheduling, operations and/or employee management in a service-related ... and career growth opportunities Allied Universal is currently hiring an Operations Manager that is responsible for staffing, scheduling and processing payroll… more