- JPMorgan Chase (New York, NY)
- …The role requires a visionary leader with deep expertise in hospitality, customer experience , and program management , as well as the ability to drive ... locations, driving continuous improvement in service delivery and guest experience . + Lead the program management...or relevant advanced degree preferred. + 15+ years of experience in hospitality, travel, customer experience… more
- Coinbase (Albany, NY)
- … program as an individual contributor, owning the strategy and program management of our customer experience with risk and payments related problems. ... or support programs at an enterprise-scale company. * 5+ years in program management , customer experience , or product operations roles, with direct… more
- Innovation Associates, Inc. (Binghamton, NY)
- …customer facing teams at iA ( Customer Operations, Customer Experience , Software Implementation, and Program Management ) to identify technical ... closely with Customer Operations, Customer Experience , Software Implementation, and Program Management groups to synchronize activities + Mentors… more
- Google (New York, NY)
- …with cloud native architecture in a customer -facing or support role. + Experience in technical program management (eg, cloud migrations, technical ... implementations, transformation programs). + Experience with leadership (eg, people management , team...people management , team lead, mentorship, coaching). + Experience in production-ready deployments to customer requirements,… more
- Coinbase (Albany, NY)
- …(GCS) organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, ... measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience ,...*What We're Looking For* * 5+ years in CX program management , project management , or… more
- Deloitte (New York, NY)
- Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with ... 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you...consulting or advisory roles. + Exposure to VOC strategy, customer journey mapping, or analytics program delivery.… more
- Celestica (New York, NY)
- …(8) or more years of relevant professional experience , preferably in program management support, customer -facing roles, or strategic account execution ... and customer communication. + Excellent understanding of Program Lifecycle Management and operational methodologies. +...Demands** **Typical Experience ** Eight… more
- GE Aerospace (Bohemia, NY)
- …CAPA) + Master's degree in Engineering, Operations, or Business (MBA) + Manufacturing program management experience ; site or value-stream leadership exposure ... in our talented people to make it happen. The Program Manager- Customer Production/Manufacturing will drive cross-functional...related field + A minimum of 3 years of experience in manufacturing, program /project management ,… more
- Amazon (New York, NY)
- …years of people management experience - 7+ years of technical program management experience - Bachelor's degree in Engineering, Computer Science, or ... the central coordinator between Engineering, Product, Marketing, Sales, and Customer Success teams to ensure seamless product releases and...a related technical field - Experience in technical program management … more
- JPMorgan Chase (New York, NY)
- …capabilities, and skills:** * MBA or advanced degree preferred. * 10+ years of experience in loyalty/rewards program management , strategy, or related field, ... teams. As an Executive Director, Strategy - Ultimate Rewards Program Management within the Ultimate Rewards team,...and maintain competitive edge. You will collaborate with Marketing, Customer Experience , and Partnerships teams to deliver… more