- Persado (New York, NY)
- …hard-working, team player and flexible. + 6-8 years of relevant experience in Customer Success, Program Management , or Account Management at a ... / ROI cases + Experience in leading customer interactions including status calls, building program ...career development and mobility, continuous feedback loops and performance management . + Flexible time off to support work-life harmony… more
- Coinbase (Albany, NY)
- … program as an individual contributor, owning the strategy and program management of our customer experience with risk and payments related problems. ... or support programs at an enterprise-scale company. * 5+ years in program management , customer experience , or product operations roles, with direct… more
- M&T Bank (Buffalo, NY)
- …Transformation, including Growth Marketing, Brand Marketing, Analytics, Customer Experience , Enterprise Sales Enablement and Project Management , among ... **Overview:** Serves as a member of the Management Development Program (MDP) and participates...moments of value, and opportunities to enhance the internal customer experience . Use insights to recommend improvements… more
- M&T Bank (Getzville, NY)
- **Overview:** Serves as a member of the Management Development Program (MDP) and participates in ten weeks of Core Training and one year of On-the-Job (OJT) ... + Complete other related duties as assigned. **Scope of Responsibilities:** The Management Development Program is a non-rotational, one-year training program… more
- HP Inc. (New York, NY)
- …of HP's Executive Engagement Strategy. We are looking for a passionate leader to join our Customer Experience Program in New York CWC. The role, based onsite ... York City, offers a unique opportunity to join the Customer Experience team and have full exposure...work experience , preferably in technical role, briefing program management , project management , product… more
- Capital One (New York, NY)
- Sr Director, Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining ... our industry. **About the Team** **The mission of the Customer Experience Foundations (CXF) team is to...alignment **Basic Qualifications:** + At least 9 years of experience working in Product Management + Currently… more
- Amazon (New York, NY)
- …broader startup community. You'll lead a cross-functional team of customer experience , analytics, and program management experts to develop innovative ... drive adoption and usage of brand assets and messaging - Experience in strategic marketing management and market analysis and demonstrated ability to build and… more
- Deloitte (New York, NY)
- Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with ... 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you...consulting or advisory roles. + Exposure to VOC strategy, customer journey mapping, or analytics program delivery.… more
- Coinbase (Albany, NY)
- …(GCS) organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, ... measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience ,...*What We're Looking For* * 5+ years in CX program management , project management , or… more
- American Express (NY)
- …providing best in class customer experience + Track program performance and ensuring better management of credit policies **Qualifications** Salary ... best-in-class strategies to reduce write-offs as well as provide better customer experience . **Minimum Qualifications** + Strong analytical discipline,… more