- Rocket Software (Albany, NY)
- …that the product/solution is fully functioning according to specifications + Shares customer feedback to product management for future enhancements + ... truly BELIEVE in what they're doing!** **Job Description Summary:** The Associate Customer Solutions Engineer brings creativity, curiosity and passion to the role.… more
- Suburban Propane (Syracuse, NY)
- …or related field preferred + Minimum 3 years customer contact center experience + Minimum 2 years employee supervision/ management experience + Proficient ... 90 years. We have an excellent opportunity for a ** Customer Care Supervisor** to help us Exceed our Customers'...the Center's service performance and provides feedback to assist management in the creation of performance improvement goals and… more
- L3Harris (North Amityville, NY)
- …schedules, spreadsheets, and other program related reports* Earned Value Management System experience * Previous experience managing development programs ... located on-site in Amityville, NY and will report directly to the Manager of Program Management . Essential Functions: * Manage portfolio of product and … more
- L3Harris (Rochester, NY)
- …technical baseline, and keep an active and proactive risk management program * Manage portfolio/programs, potentially including IRADs/CRADs/proposals, delivering ... and financial terms/conditions of contracts. Act as the primary customer contact for program activities, leading ...skills* Strong written and oral communication skills * Proposal management experience * Risk Management … more
- NBC Universal (New York, NY)
- …assist Project and Program Managers in coordinating efforts within the Customer Experience Team and across the Global Streaming Technology stack. You'll ... Academic Year intern, you'll get immersed in exciting work, experience our unique NBCU culture, and feel the real...We are innovators in Unified Production Platform Product & Program Management ! The intern will be serving… more
- Lincoln Financial (Syosset, NY)
- …dedicated service to an assigned caseload, offering a recommendable and consistent customer experience , identifying root causes to mitigate future problems and ... to enhance the overall customer experience through multiple methods of communication...in lieu of Bachelor's). + 3 - 5+ Years experience in relationship management that directly aligns… more
- Philips (Latham, NY)
- …**You're the right fit if:** + Degree level education preferred. 5+ Years Experience in Healthcare IT, High-End solution Management and Clinical Laboratory ... As the Customer Success Manager, you will be responsible for..., preferably in more than one field. + Proven experience operating in Senior hospital management level… more
- LiveRamp (New York, NY)
- …Must have experience with accounts $2M+ in ARR, or negotiation and project management skills + Nice to have experience in managing 3-5 highly strategic ... and partnering with Sales on upsells/cross-sells + Strong Organizational and Project Management skills + Advertising Agency experience - either working at or… more
- Amazon (New York, NY)
- …Systems Management , Auditing, Cybersecurity or other related fields. - Experience in technical security design, compliance consulting, or advisory work in ... with others to drive simple, scalable solutions to meet customer and regulator expectations. You will have an opportunity...Experience working with third and fourth party risk management programs. - Experience managing, performing, and/or… more
- Resideo (Melville, NY)
- …Support utility customer success stories and testimonial development **Drive Load Management Program Performance:** Track and report on load management ... for energy consumption. We're seeking an experienced Utility Load Management Program Marketing Manager to join our... in consumer services marketing, with a focus on customer acquisition + Proven experience managing multiple… more
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