- L3Harris (Rochester, NY)
- …technical baseline, and keep an active and proactive risk management program * Manage portfolio/programs, potentially including IRADs/CRADs/proposals, delivering ... and financial terms/conditions of contracts. Act as the primary customer contact for program activities, leading ...skills* Strong written and oral communication skills * Proposal management experience * Risk Management … more
- Amazon (New York, NY)
- …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years of customer -facing ... them. You should be passionate about delivering a great customer experience by deploying AWS solutions and...and also be obsessed with contributing to the day-to-day management of customers' successful migration to AWS. Key job… more
- Resideo (Melville, NY)
- …Support utility customer success stories and testimonial development **Drive Load Management Program Performance:** Track and report on load management ... for energy consumption. We're seeking an experienced Utility Load Management Program Marketing Manager to join our... in consumer services marketing, with a focus on customer acquisition + Proven experience managing multiple… more
- Suburban Propane (Albany, NY)
- …accuracy in all that you do. **Responsibilities** * Provide high levels of customer account management by properly setting up and maintaining account information ... please visit: https://jobs.suburbanpropane.com/benefits/ . **Qualifications** * Minimum of 2 years of experience in a customer service or accounting role *… more
- Rocket Software (Albany, NY)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Solutions Engineer is an Enterprise Content Management (Mobius ECM) ... can effectively lead a sales opportunity and product implementations + Sharing customer feedback to product management for future product enhancements… more
- PSI Services (Albany, NY)
- …Assist in improving processes and procedures. Lead initiatives to enhance the customer experience regarding project management . Contribute to the ... the success of projects by managing costs, schedules, quality, customer satisfaction, and evaluating outcomes. This is a permanent...** Experience :** Proven experience as a program or project management is required. +… more
- American Express (New York, NY)
- …to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, ... solutions, drive investment efficiency and steer test & learn agenda to elevate customer experience **with key focus on American Expresses digital channels** ,… more
- Kyndryl (New York, NY)
- …in customer presentations, and contributing to proposal development + Experience in multiple scoping and costing tools The compensation range for the ... have training and upskilling programs that you find anywhere else, including hands-on experience , learning opportunities, and the change to certify in all four major… more
- Amazon (New York, NY)
- …businesses such as Shopbop, Premium Fashion and Beauty. Basic Qualifications - 5+ years of program or project management experience - Experience using ... regular reports, documentations (WBR, QBR, OP1, Narratives) and presentations to senior management on Customer Service program performance and outcomes.… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …plans. * Identifies and follows through on issues impacting MedAmerica and customer experience . * Develops effective internal working relationships for improved ... and required. * Performs other functions as assigned by management . Level II (in addition to Level I accountabilities):...Level I: * High School diploma or GED. * Customer service experience preferred. * Knowledgeable in… more
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