- National Safety Council (Syracuse, NY)
- …(eg, online, in-person classroom) What You'll Do: + Effectively conduct inbound customer service calls from multiple program queues meeting defined performance ... metrics, quality and customer satisfaction standards, and satisfying all program regulatory requirements. + Use call flows, reference materials, and program … more
- Bausch + Lomb (Rochester, NY)
- …customer issues and service complaints, ensuring prompt resolution and a positive customer experience . + Conduct quality assurance audits and provide coaching ... degree in a related discipline preferred or minimum of 7 years of progressive Customer Service experience , including at least 2 years in a supervisory or… more
- Merck (Albany, NY)
- …commercial initiatives towards maximizing sales performance of our current portfolio. ** Experience and Skills** + Unapologetic Customer Champion: Proven ... **Job Description** The ** Customer Insights Lead** is a strategic leader responsible for shaping and optimizing our Technology Solutions R&D portfolio and Market… more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... degree is an asset + 10+ years of related experience + In depth knowledge of Program ...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- BAE Systems (Greenlawn, NY)
- … Program Manager for monthly management reviews and support Program Management and Engineering to discuss customer and program issues as well as ... it in a clear and concise manner to Operations Management , Program Management and /...consistent with the statement of work negotiated with the customer and applicable management directives and practices… more
- American Express (New York, NY)
- …to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, ... strives to provide our customers with the world's best customer experience every day to ensure that...- 3 years of professional experience (marketing experience preferred) + Exceptional project management : A… more
- Justworks (New York, NY)
- …as simple as possible, but no simpler." Qualifications + 5 years minimum professional experience in customer service - preferably in B2B SaaS or contact center ... Customer Support Advocate, Payroll New York, New York...enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …email and web chat services, as well as back-office services. Applies skills and experience to show a focus on customer satisfaction and adherence to established ... Services shall be executed in compliance with processing and program guidelines published by Customer . + Live...School Diploma or GED. + 2-5 years or related experience in Customer Service or public relations.… more
- AON (NY)
- …with carriers to improve program structures, financial terms, and customer experience outcomes. + Understanding of regulatory environments, insurance product ... with carriers to improve program structures, financial terms, and customer experience outcomes. + Understanding of regulatory environments, insurance product… more
- Ryder System (Ronkonkoma, NY)
- …+ Responsible for the customer relationship activities by providing quality customer interface, proactive customer management , issue resolution, and ... Operations Management Trainee will support the shop management process and assist in cost savings, customer...Operations, Asset Management , Sales, Quality, and Rental Management . This program is fast-paced and touches… more
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